Service Clerk

2 weeks ago


Melbourne, Victoria, Australia Hall & Wilcox Full time
  • Permanent full time position
  • Onsite role
  • Learning and career development programs for all roles and levels
  • Flexible leave options and up to 26 weeks paid parental leave
  • Free daily breakfast, office drinks and social events
  • Genuine commitment to diversity and inclusion across the firm

More information about our benefits can be viewed here:

About the role and team

We have an opportunity for a full-time Service Clerk to join our Melbourne office. Working alongside a great team of Service Clerks, this role provides a high level of customer service and support to partners and employees within the firm.

This is a great entry level role for someone looking for a career in a law firm.

Key responsibilities

  • open, sort and distribute incoming mail;
  • coordinate and process all outgoing mail;
  • photocopying and scanning;
  • binding of documents and briefs;
  • attend to court filing;
  • booking couriers;
  • daily banking;
  • delivery of legal documents to Chambers, the Courts and clients;
  • cleaning of kitchens; and
  • backup to reception, switchboard and catering.

Skills and experience

We are keen to hear from candidates with the following skills and experience:

  • studying or completed studies in business or legal administration course;
  • strong communication and interpersonal skills;
  • team player with flexible approach;
  • reliable with a 'can do' attitude and proactive approach;
  • ability to work under pressure during peak times; and
  • strong IT skills.

About us

Hall & Wilcox is a leading independent Australian law firm. We are a firm of more than 1000 people, including over 130 partners, delivering outstanding legal services to corporate, public sector and private clients, both Australian-based and those offshore doing business in Australia. Our purpose is to enable our clients, our people and our communities to thrive.

Some of our recent awards and citations include:

  • Law Firm of the Year at the 2022 and 2023 Lawyers Weekly Australian Law Awards;
  • Law Firm of the Year Lawyers) and Diversity Initiative of the Year at the 2022 Australasian Law Awards;
  • Ranked fourth in the Lawyers Weekly Top 25 Attraction Firms for 2023 and 2024;
  • Employer of Choice Gender Equality citation from the Workplace Gender Equality Agency (WGEA) for 2021, 2022 and 2023; and
  • Best Law and Related Services Firm ($100m-$200m revenue) and Best Professional Services Firm ($100m-$200m revenue) at the 2023 Client Choice Awards.

Our culture

We are known for having a great culture that is warm and welcoming, progressive, inclusive and supportive, and that is underpinned by our enduring values - known as Hallmarks.

We are also renowned for Smarter Law, which means we look beyond the status quo to think differently and find solutions that are better and faster.

At Hall & Wilcox, we promote a workplace that actively seeks to include, welcome and value unique contributions of all people. We encourage applications from candidates of all cultural backgrounds, including Aboriginal and Torres Strait Islander candidates.

For more information about Hall & Wilcox please visit our website.

How to apply

Please click apply to submit an application.

We are committed to being inclusive, and to supporting candidates with disability so that every candidate is offered a fair, equitable and supportive recruitment experience. If you require any support to complete your application, or if you have any questions, please contact Sally Cai, Talent Acquisition Co-ordinator at

This vacancy is being managed directly by the Hall & Wilcox Talent Acquisition / People & Culture team. We will contact our preferred agency partners should we require any assistance.

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