IT Support Administrator

1 week ago


Canberra, ACT, Australia Nixil Pty Full time

Nixil Canberra, Australian Capital Territory, Australia

2 days ago Be among the first 25 applicants

Must have a current NV1 Clearance

  • Must have a current Negative Vetting 1 (NV1) security clearance.
  • Must be an Australian Citizen

Work options: On-Site

Mon to Fri - Office Hours

Must have a current NV1 Clearance

Security Clearance Required For This Role

  • Must have a current Negative Vetting 1 (NV1) security clearance.
  • Must be an Australian Citizen

Our Customer is a dynamic and forward-thinking company based in Canberra, committed to delivering exceptional technical solutions to their clients. As a Support Administrator, you'll play a pivotal role in the team, providing essential support and contributing to their success.

Role Overview: In this role, you'll have the opportunity to learn and grow alongside experienced professionals. You'll be mentored and trained on a suite of applications, including various COTs (Commercial Off-The-Shelf) software, MS SharePoint, MS Dynamics, and AEM. Your interactions with clients will be direct, making excellent communication and customer service skills essential.

Key Responsibilities

  • Monitor and Prioritize: Keep a close eye on the assignment group queue, ensuring timely completion of tasks within your skillset.
  • User Support: Assist end users with their inquiries, providing friendly and efficient service.
  • Learn from the Best: Shadow experienced team members, absorbing their knowledge and expertise.
  • System Familiarization: Dive into our systems, becoming proficient in their operation.

Your Experience And Qualities

  • Entry-Level Enthusiasm: You may be fresh out of university or have limited experience, but your passion for technology and eagerness to learn are what matter most.
  • SharePoint Exposure: Familiarity with SharePoint Administration, Dynamics, or AEM is required.
  • Windows Server Basics: A foundational understanding of Windows Server administration will serve you well.
  • Tech Savvy: You're comfortable with IIS, Active Directory, and Exchange-to-SharePoint interactions.
  • People Skills: As you'll interact directly with clients, being personable and having strong communication skills are essential.
  • Education: An IT degree or diploma is beneficial but not mandatory.
  • Career-Driven: You're excited about building a rewarding career in the industry.
  • Desire to Grow: We value your willingness to pick up new skills quickly.
Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries IT Services and IT Consulting

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