Commercial Liaison Officer

2 weeks ago


City of Darebin, Australia Healius Full time

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A leading clinical laboratory and pathology services in Australia, Dorevitch Pathology, has been serving Victoria for over 50 years with a commitment to meeting the needs of doctors and patients. Their team of highly qualified professionals ensures the delivery of reliable and quality services across a wide range of pathology testing and collection centers.

Join the Dorevitch Commercial team as a Client Liaison Officer - Pathology based at the head office in Heidelberg, reporting to the B2B Manager. In this role, you will utilize your knowledge of Pathology Laboratory processes and excellent communication skills.

Responsibilities for this role include:

  • Daily management of client contracts to meet and exceed KPIs/SLAs
  • Maintaining communication channels internally and externally
  • Identifying growth opportunities, developing new business, and finding areas for improvement
  • Coordinating onsite collection activities
  • Handling administrative duties such as preparing quotes, invoices, and agreements

If you have the following skills, we want to hear from you:

  • Understanding of Pathology Laboratory Processes
  • Experience in managing large private sector and Government contracts
  • Strong problem-solving skills
  • Excellent organizational abilities with a focus on meeting deadlines
  • Outstanding customer service skills and relationship-building
  • Knowledge of Laboratory Information Systems, with ULTRA experience being advantageous
  • Familiarity with the Australian/New Zealand Standard 4308 &4760

Benefits and Wellbeing:

  • Exclusive discounts and vouchers from top Australian and online retailers
  • Corporate health insurance discounts and other benefits
  • Access to an e-learning platform and professional coaching for employee wellbeing
  • Fitness Passport for subsidized access to fitness centers
  • Career growth opportunities within the organization
  • Part of an ASX-listed organization focused on positive outcomes

Right to Work, Background Checks, and Clearances:

Australian Citizenship, Permanent Residency, New Zealand Citizenship, or a valid work visa is required. Background and clearance checks may be conducted during the selection process.

Our Commitment to Diversity and Inclusion:

Dorevitch Pathology is committed to creating an inclusive workplace and values diversity in its teams. Qualified applicants from all backgrounds are welcome.

How To Apply:

Complete the pre-screening questions and submit your application by clicking the relevant button.

"We are a 2024Circle Back Initiative Employer - we commit to respond to every applicant."



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