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IT Support Analyst
2 weeks ago
Connect1 are searching for an IT Systems Analyst for our client located in Castle Hill NSW, who is suitable for a full-time 12-month maximum term contract position.
Key responsibilities include:
- Liaise with users to conduct requirements gathering, defining scope and objectives for the IT system.
- Analyse business processes, procedures, and work practices of various IT systems to identify system behaviours and inefficiencies and recommend improvements, system changes and modifications.
- Write diagnostic programs to test integrated software and hardware systems.
- Develop programming specifications, diagrams and flowcharts using data for use by other system users.
- Analyse modules in Masterpack, design and develop changes to improve the overall business performance
- Create user guides, training documentation and conduct formal IT training to end users.
- Assist in the daily IT functions including IT hardware support.
- Maintaining and upgrading existing systems as required.
- Bachelor degree qualification in Information Technology and Information Systems
- Minimum 5 years of experience as a System Analyst or a similar role with expertise around Masterpack ERP development and maintenance
- Proficient in Rocket products specifically UniVerse, UniBasic and SB +
- Advanced knowledge as a UV administrator
- Knowledge of RESTful webservices
- Experience with cloud architecture (e.g. Azure/AWS) (preferred not essential)
- Expertise around O365 products (preferred not essential
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