Change Management Coordinator

1 week ago

Canberra, ACT, Australia Brixio Full time
Change Management Coordinator

Headcount: 2 Full-Time Employees

Working Schedule: 9am-5pm Canberra, AU time zone

Location:
ACT, Australia
(Remote possible depending on skills)


This role reports to the Director, Architecture and HPRG Delivery and will function as part of a multi-disciplinary team of IT professionals.


Responsibilities:

  • Collaborate with the Director to deliver projects from initial planning to implementation, ensuring wellcoordinated and efficient execution of all change aspects.
  • Utilize various project management tools to track project status, risks, and issues.
  • Maintain detailed documentation and write status reports as required.
  • Liaise with stakeholders to determine project scope and priorities.
  • Facilitate communication and maintain strong relationships within teams, business areas, and other stakeholders.
  • Attend team meetings and act as the point of contact to report progress and issues back to the Director.
  • Engage with stakeholders to gather feedback or address concerns.
  • Support teams in following agile values, principles, and practices.
  • Anticipate challenges, identify potential risks, and develop strategies to mitigate them.
  • Monitor the performance and stability of solutions during the hypercare period to identify issues or areas for optimization.
  • Document reported hypercare issues and their resolution status, escalating issues to teams for further investigation and resolution as required.

Requirements:

Must be an Australian citizen with baseline security clearance

Key Capabilities Include:

  • Sound understanding of IT delivery processes.
  • Experience in building organizational capability and leading change.
  • Ability to work effectively under pressure, prioritize, and multitask across projects in various environments.
  • Ability to deliver exceptional results with a resilient and positive approach to issue resolution.
  • Ability to communicate with influence, negotiate strategic outcomes, and manage strategic stakeholder relationships.
  • High level of organization with great attention to detail.
  • Welldeveloped strategic conceptual and analytical abilities.
  • Strong communication skills with the ability to tailor and present information to various audiences.
  • Ability to develop and maintain effective relationships with key stakeholders.
  • Ability to adapt to a changing environment and undertake initiatives to suggest improvements and streamline processes.

Desirable Experience:

  • Project Management certification.
  • 2+ years' experience in a similar role within the Federal government.
  • Prior experience in the delivery of IT projects.
Job ID 49EABBF1BE

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