Contract Presenter

3 weeks ago

Norwest Business Park, Australia DOMAINE HOMES Full time

ABOUT US
The Campbell Property Group was established in 1978 and consists of Clarendon Homes, Domaine Homes. CPG Estates. Clarendon and Domaine Homes are one of the leading home builders in NSW and QLD. On the Development side, CPG Estates looks after our land subdivision and acquisitions. We are an Australian-owned, residential builder renowned for our passionate people, innovative designs, and high-quality homes.


At the Campbell Property Group, we know that our success lies with great people, expertise, and the highest levels of integrity and honesty.

We look out for each other and always treat each other with respect, as we have been for 45 years.


Come join our highly motivated team and make the most of the opportunities and support that we offer to you.

We have a great culture; we work hard and love what we do. We celebrate ours and your successes.

THE ROLE


Reporting to the Sales & Marketing Manager, you will be responsible for accurately presenting and explaining contract clauses, documentation, and the new home process to Domaine NSW clients.

Assisting clients with enquiries, ensuring clients are aware of, and understand, the details and costs relating to their home.

Utilising your customer service skills you will play an important role in the process of the clients home building journey.


Your day-to-day tasks would involve but not limited to:

  • Proactively and regularly communicate progress, delays and any documentation requirements to clients throughout the process in order to prevent escalated issues.
  • Action escalated client issues promptly and work with Manager if necessary to achieve a positive result.
  • Provide clients with clear, accurate and consistent standard documentation throughout the process within preset timeframes.
  • Liaise with key internal contacts to ensure documentation is prepared prior to client appointments.
  • Ensure client signs all relevant documentation including checklist.
  • Request, collect and issue receipt for appropriate deposits.
  • Order Builders Warranty Insurance once contract has been signed

To be successful for this role you'll need:

  • Knowledge of the contract housing industry and process preferred.
  • Sound knowledge of methods of construction, and feasibility and costs of variations
  • Strong attention to detail and accuracy.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple tasks and meet deadlines.

Perks of working with CPG

  • Learning and development opportunities online learning platform and site training.
  • Rewards Days for the outstanding performers
  • An opportunity to experience something new as part of our Reward and Recognition scheme.
  • Discount on building a home.
  • Access to novated leases.
  • Generous employment referral bonuses scheme.
  • Discount from our suppliers household appliances, materials, and stunning furniture at discounted prices.
  • Paid parental leave for primary and secondary carers.
  • Access to our Employee assistance program.

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