Safety and Injury Service Coordinator

2 weeks ago

Melbourne, Victoria, Australia Serco Full time

About the Opportunity

As the Safety and Injury Service Coordinator, you will play a key role in fostering a strong focus on care and HSE excellence within Serco Australian Defence Force Health Services Contract (AHSC).

You will work as part of the Serco Defence Business Unit Team who support the AHSC Management and front-line teams to achieve operational success through the implementation of health, safety and injury management programs that assist Serco employees to think safe, work safe and get home safe. Through partnering with AHSC operational teams you will provide practical advice and guidance to support decision making that reduces risk to safety and injury management (including Recover at Work outcomes).

What you'll be doing

  • Supporting 2,000 nationally dispersed colleagues to be the best they can be at work, and at home, and when the worst happens enable them to return to their best self as quickly as possible
  • Partnering with Operations to provide advice, training, consultation, monitoring and governance in all things safety, wellbeing, and injury management
  • Supporting stakeholders and ensure all relevant Safety and Injury Management legislation, policies and procedures are implemented and effective
  • Supporting the AHSC Leadership team to deliver the best outcomes across their risk profile by providing advice, on safe working procedures & practices and Injury Management / Return to Work requirements
  • Developing and conducting site-based assurance and education activities inclusive of audits, inspections, toolbox talks, and frontline capability development

About you

This position is ideally suited for a HSE and Injury Management practitioner with experience in the Health Care industry seeking advancement in their career with plenty of opportunity to shine in a national role. You will take a hands-on proactive approach to fostering enhanced understanding and capability of safety and injury management best practice in operational teams.
Your ideal skills & experience

  • An Australian Citizen and can obtain a Defence Security Clearance
  • Experience in delivering outcomes with a dispersed professional workforce
  • Experience in both injury and safety management
  • Current Driver's License
  • Able to travel interstate as required

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a Federal police check as an essential selection component for this role.

About us – Serco & proud
At Serco, not only is the nature of the work we do important, but everyone has a vital role to play from caring for vulnerable people to managing complex public services. We are a team of 50,000+ globally and 14,000+ in Asia Pacific responsible for delivering essential

public services in areas including defence, justice, immigration, healthcare, facilities management & citizen services. To learn more please visit

Why Join Us

  • You'd be joining a company that delivers essential public services (in partnership with governments) that impact a better future for communities, & those in our care
  • You'll get to have an impact on how we do things: Enjoy being part of a driven team with a collaborative culture that values decision-makers & action.
  • We invest in you: Accelerate your career through our learning & development opportunities – think skills-based training, defined career pathways & fantastic internal mobility opportunities across the group

If you are inspired to make a positive difference, please apply now.

For more information about this job opening, or to have a confidential discussion, please email Vanessa at Vanessa.- We do not accept applications via email. Please be advised that all prospective applicants are required to submit an application and participate in our formal recruitment process.

Safety & Wellbeing Starts with Care underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

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