Homelessness Outreach Case Manager

2 weeks ago

Frankston, Australia Peninsula Health Full time

Immerse yourself in an inclusive, diverse and supportive culture:


  • Hybrid working
  • laptop and mobile phone provided:

Who We Are and What We Stand For
Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care.

To realise this vision we need people who strive for a sense of achievement, take an interest in their individual growth, enjoy innovation and looking for ways to improve and have a passion for communicating and connecting with others.

In representing Peninsula Health, we expect all employees and volunteers to reflect our values:

Be the Best, Be a Role Model, Be Open and Honest, Be Compassionate and Respectful and Be Collaborative. We are One Peninsula Health.

What You Will Be Doing


Peninsula Health Care Finder is a newly funded program that seeks to support vulnerable clients over the age of 50 who are at risk of homelessness, with housing support and service system navigation.

The position provides specialist and intensive case management to help people understand and access housing options and aged care services and connect with other relevant supports in the community.

You would be required to support a caseload of approximately 20 clients.

What You Need

We anticipate you will have:

  • A qualification in Social Work, Occupational Therapy or Nursing (RN/EN) or Community Development Work and hold a relevant registration with your governing body
  • Experience in working with clients with complex needs
  • Experience working in health care, community health or outreach settings
  • An applied understanding of the issues and implications of homelessness for clients with complex health and social needs
  • Well-developed organisation, time management, planning and priority setting skills
  • Highly developed communication and documentation skills
  • Excellent IT, computer systems and Microsoft Office skills and the ability to competently learn and process new information and systems
  • Demonstrated commitment to the Social Model of Health and principles of trauma informed practice
  • Current driver's licence and willingness to transport clients where appropriate

What Next
If you experience any issues signing in or registering, please feel welcome to contact us - the People, Experience & Performance Team on

Additional Requirements
This role must be fully vaccinated for Covid-19 and meet the requirements of the Peninsula Health immunisation policy.

Join Peninsula Health and help us to deliver safe, personal, effective & connected care to every person, every time

Selection Criteria Essential:

  • A qualification in Social Work, Occupational Therapy or Nursing (RN/EN) or Community Development Work and hold a relevant registration with governing body

Essential:

  • Experience in working with clients with complex needs

Essential:

  • Experience working in health care, community health or outreach settings

Essential:

  • An applied understanding of the issues and implications of homelessness for clients with complex health and social needs

Essential:

  • Well-developed organisation, time management, planning and priority setting skills

Essential:

  • Highly developed communication and documentation skills
  • Excellent IT, computer systems and Microsoft Office skills and the ability to competently learn and process new information and systems

Essential:

  • Demonstrated commitment to the Social Model of Health and principles of trauma informed practice

Essential:

  • Current driver's licence and willingness to transport clients where appropriate

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