Group Manager Clinical Incidents and Outcomes

1 week ago


Richmond, Australia Epworth Healthcare Full time
Clinical Governance leadership role

Join the Group Clinical Governance team to drive patient safety improvements

Key opportunity to lead the new Statutory Duty of Candour program and make a real difference for patients and families

The Role


In this permanent full time role, based in Richmond, you will be responsible for leading and improving the Patient Safety Management systems including Incident Management and for providing leadership and operational support to hospital/divisional leaders and quality managers to ensure that safe, high quality patient care is constantly delivered, monitored and improved across all Epworth hospital divisions.

You will be part of the Academic and Medical Services team team and report to the Group Director Clinical Governance.


You will make an impact by:

Implementing and continuously improving Epworth Health's clinical incident management system, Statutory Duty of Candour processes, Open Disclosure processes and clinical outcomes analysis including mortality review and clinical audit program.

Participating in the collation and analysis of patient safety, quality and risk data and information from internal and external sources including benchmark reports for analysis and dissemination to the hospital divisions and Executive

Overseeing the internal and external reporting of any patient safety information, ensuring Epworth Health meets its obligations.

Working collaboratively with other members of the team to analyse clinical outcomes and link patient safety data with clinical indicators and support clinical improvement priorities across Epworth


Being an active leader and/ or member of clinical governance committees and projects, including representing Academic and Medical Services on committees and clinical service improvement activities and undertaking other duties as directed.

To be successful in this role


You will be an experienced leader of clinical governance with a passion for improving safety and quality of care and patient experience.


You will have a:

Strong commitment to improving safety and quality of care and patient experience

Consultative style with the ability to influence at senior management level and act as a role model for professional leadership

Service and results orientation

Self-motivated and directed

Capacity to build effective and respectful relationships, influence and affect change

Ability to communicate with and work effectively with all levels of organisational staff

Professional work ethic

Commitment to working within the Epworth HealthCare values and behaviours

At Epworth, everybody matters.


It's the sense of belonging and being part of an organisation that puts the patient in the centre of all that is done.

In addition to this, you will have access to:

Salary packaging benefits of $15,900 per annum

In addition, you will be able to salary package meal/accommodation expenses up to $2,650 per annum

Discounted private health insurance

Flexible working hours

Zero or reduced out-of-pocket expenses for health services at Epworth

Discounts to leading Australian retailers through the "My Benefits" Program

Sound interesting? To apply, click the APPLY button now and attach your CV and cover letter.

For more information, refer to the attached position description or contact Alison Fisher on


As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values.

We focus on fairness and opportunity for all - across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs - that reflect the communities we work in.

At Epworth, we care.

Contact Person

Alison Fisher

Contact Number

Closing Date

06/02/2023

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