Product Owner

2 weeks ago


Melbourne, Victoria, Australia Tabcorp Full time

We're all about creating excitement everywhere – through our amazing team, unique experiences, and solid connections. We're introducing top-notch products and services to our customers and exploring new horizons.

About the Role

As a Product Owner focusing on Agent Tools, Salesforce, and Messaging, your main role will be to optimize and oversee the tools and platforms supporting Tabcorp's sales, customer service, and communication activities. You will lead the development and improvement of these systems to ensure they align with internal needs and business goals.

Collaborating with the Product Manager and stakeholders, you will define the product vision, prioritize features and user stories, and ensure the development team's focus is on meeting customer needs effectively.

You should possess a deep understanding of customer product usage, successful features, and areas for improvement, along with proficiency in user data and digital analytics tools.

About You

  • Experience with Salesforce or a similar CRM system, coupled with knowledge of how messaging platforms improve customer communication.
  • Excellent communication skills to explain technical concepts to non-technical parties effectively.
  • Proven track record in successfully launching and managing products.
  • Familiarity with Agile development methodologies.
  • An analytical mindset to drive data-oriented decisions.
  • Strong stakeholder management expertise, with a track record of influencing and aligning cross-functional teams.

What's in it for You

  • The flexibility of a hybrid work model with team anchor days.
  • Diverse leave options including cultural, volunteer, flexi, and 18-week parental leave.
  • Access to the health and wellbeing app and Employee Assistance Program.
  • Participation in monthly employee social activities, competitions, awards, and complimentary event tickets.
  • Access to digital learning modules for continuous skills enhancement.
  • Commitment to Diversity and Inclusion through networks, leading policies, and initiatives.

About Us

Tabcorp stands as Australia's premier gambling entertainment company, with a team of over 3000 individuals as diverse as the country itself. Our workforce drives the renowned Australian brands TAB, Sky Racing, and MAX. As an ASX-listed organization, we take pride in positively impacting our industry. For more details about us and what we offer, visit our website.

We are dedicated to fostering an inclusive workspace where everyone's input is valued, and individuals feel respected and appreciated for their contributions. As a Tabcorp team member, you will:

  • Promote a respectful and inclusive team environment;
  • Contribute to initiatives addressing gender inequality risks, sexual harassment, and inappropriate behavior.

We encourage applications from candidates with both visible and non-visible disabilities or any accessibility needs in the workplace. Should you require accommodations for full participation in our recruitment process, please contact us.

Tabcorp follows the 'Circle Back Initiative' – committing to responding to all applicants.


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