Group Operations Manager

2 weeks ago

Brisbane, Queensland, Australia Riverside Marine Full time

About Riverside Marine
Riverside Marine is one of Australia's leading and long-established marine companies, having been founded in Brisbane in 1926.

It operates the following divisions, each under their own brand:

  • Riverside Marine Townsville
  • Riverside Industrial Sands
  • Riverside Pilotage
  • Rivtow Marine
  • Riverside Oceanic
The company operates throughout Queensland and Western Australia. The business is diverse, but all have a connection with marine or shipping activity.

They include dredging, towage, sand drying & manufacturing, tug & barge transport, passenger and car ferries amongst other exciting marine activities on the beautiful Australian coast.


Riverside Marine's long-term success relies on:

  • Protecting the health and safety of people who work for us and receive our services;
  • Providing high standards of customer service;
  • Meeting our legal obligations, codes of practice and standards;
  • Protecting the environment everywhere we operate;
We are now looking to onboard an experienced Group Operations Manager.

You will work closely with the CEO and together with business unit management, share responsibility for ensuring we are meeting the high quality and safety standards our customers and stakeholders expect from us.


Duties and responsibilities will include:

  • Work closely with the heads of Safety and Technical to deliver outcomes acceptable to our customers. This will include ISO certification and monitoring of various customer driven KPI expectations.
  • Reinforcement of company Safety Management System at an operational level, and ensure compliance with policies and procedures, and continuous improvement thereof
  • Review all operational requirements as per our contractual obligations and ensure these are performed by the business units.
  • Work closely with our external safety advisors to maintain compliance.
  • Oversee the marine operations of the group, ensuring the efficient and effective execution of key projects and processes
  • Build and mentor a highperforming operations team, fostering a culture of excellence, accountability, and professional development
  • Establish and enforce compliance with relevant regulations, policies, and industry standards.

Required Qualifications and Training

  • A minimum of ten years' experience in Marine industry in a similar or related role.
  • A strong understanding of Critical Risk Management frameworks, preferably with a track record of dealing with large corporates.
  • A strong understanding of appropriate capital management strategies and sound floating plant maintenance practices.
  • Formal marine qualification and management experience required.
  • Good understanding of business management (people and process)
  • Proven ability to lead, direct and deliver results within agreed time frames

Essential Criteria

  • Marine expert
  • Project management capability
  • Developed leadership and influencing skills ensuring robust stakeholder management
  • Strong organisational skills and customer service focus
  • Demonstrate strong interpersonal, communication and time management skills
  • Display a high level of safety awareness
  • Demonstrate sound decision making capabilities
  • Have a strong focus on continuous improvement and learning

Selection Process
Navigate to our shores and we will be prepared to be interviewed by you.

We will respect your right to ask whatever you want of us to help you make sure you choose the right company to join.

We will jealously guard our team to make sure you will be a positive contributor.

We are Riverside Marine - Always Ready
The role is based at our beautiful office in leafy Newstead. Premium coffee and snacks provided.

We offer cash back on your gym membership fees, a diverse and inclusive work environment, and access to additional perks via our corporate partners.

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