Fast Track Case Manager

2 weeks ago

Sydney CBD, New South Wales, Australia EML Full time

Fast Track Case Manager:

NSW - Sydney CBD Workers Compensation Full Time

EML is a leading
Workers Compensation and
Personal Injury Claims Management business. Our goal is to help people get their lives back through
ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over
4,000 dedicated employees.

We foster a learning culture that allows for us to continually invest in our employees ensuring a
long-term career here at EML.


THE OPPORTUNITY


The purpose of this role is to pro-actively finalise workers compensation claims and manage a portfolio of non-significant workers compensation claims in accordance with EML's guidelines, policies and procedures.

This will be a
full time permanent position based in the
Sydney George Street office.

YOUR RESPONSIBILITIES

  • Reviewing and analysing each claim in your portfolio and making appropriate claims management decisions in accordance with EML policies, procedures and compliance requirements
  • Developing, monitoring and updating Claims Management Plans (CMPs) to achieve positive Return To Work (RTW) goals
  • Forecasting, developing and implementing strategies to overcome potential barriers in order to ensure a timely and durable RTW for the injured worker
  • Developing a working understanding of the relevant legislation or policy

ABOUT YOU

  • You will come from an administration, office or customer service background
  • Ability to accurately use multiple software in a high volume and fast paced environment
  • Effectively manage your time in order to achieve deadlines within required timeframes
  • Strong attention to detail and a sense of urgency

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

_ EML provides career opportunities and great employee benefits, including_:

  • A vibrant, collaborative innovative team culture
  • Flexibility with opportunity to WFH when you are fully trained in your role.
  • A corporate wellbeing program with discounted health insurance and gym membership
  • Access to discounts at over 350 retailers through our Rewards Hub program
  • Entitlement to an annual tenure and performancebased recognition reward
  • Comprehensive learning and development support
  • Companywide events to celebrate success.
  • Quarterly Reward and Recognition Awards
  • Up to 16 weeks paid parental leave, plus super

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