Principal - Asset & Customer Insights

2 weeks ago

Melbourne, Victoria, Australia Jacobs Full time


At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.


Your impact
Thriving communities. Resilient cities. A brighter future.

At Jacobs, what we do is more than a job, we work every day to make the world better for all.

Through our Strategic Consulting work, we're empowering our clients to deliver smarter, more sustainable, and more affordable solutions for tomorrow.

As the Principal – Asset and Customer Insights, you will have a key role in the development and execution of growth strategies that will advance our Strategic Consulting offering across the ANZ region leveraging your capabilities in Intelligent Asset Management.

Through extensive networks that include links to executive government departmental and agency officials, this role will provide a step change in the breadth and depth of strategic advisory services provided by Jacobs.

The complex and disruptive environment in which asset-intensive organisations operate, increasingly requires bringing together a multitude of disparate technologies, often provided by different suppliers, intoa single, end-to-end solution.

Adopting a client-centric approach this role will be focused on meeting the business needs of our asset-intensive clients across markets through provision of Intelligent Asset Management (IAM) solutions that harness emerging technologies.

The role would in collaboration with Jacobs' teams and partner organisations provide IAM solutions, covering client needs analysis, design to build, delivery and through-life optimisation, that integrates people, process, and technologies while remaining vendor agnostic.

The Principal will also leverage Jacobs' global capabilities to grow our IAM service offering across these markets, whilst working with the broader Asset and Customer Insights (A&CI) team to seamlessly integrate IAM offerings with our Strategic Asset Management (AM) pursuits.

In taking ownership of client relationships, the Principal will identify, secure and oversee the delivery of intelligent AM advisory opportunities.

In doing so you will also be proactive in leveraging these relationships to provide 'pull-through' to the broader Jacobs business.

*Note that this role is boundaryless and this position can be worked remotely in any region within Australia.#LI-AP1

Here's what you'll need

You should have a proven track record in Intelligent and Strategic AM in two or more industry sectors, including working directly with clients in a consulting environment.

You should have well established knowledge of the practice of asset management, including theory and practical application.

  • Tertiary qualified, with a degree relevant to asset management consulting or equivalent experience.
  • Experience in developing core components of an Intelligent AM solution with the operating context of a client and a strong understanding of good industry practice related to strategic asset management.
  • A strategic and innovative mindset coupled with the ability to solve complex problems, using strong interpersonal skills to work collaboratively with others.
  • Excellent communication and interpersonal skills which are applied to bring out the best in peers and to engage productively with clients.
  • Self-motivated, with capacity to work both independently and as part of a team (including virtual teams spread over multiple locations) and under the pressure of deadlines.
  • Excellent written communication skills with the ability to convey complex issues succinctly.
  • Demonstrated ability to manage projects, set priorities and work within required timelines.
  • Strong commercial acumen.
  • Good Excel skills to support data analysis and modelling would be well regarded. Jacobs. A world where you can. At Jacobs, we support your personal life and career journeys. From our inclusive employee networks to our positive mental health champions, we're committed to driving a culture of caring where you can be you. With safety and flexibility always top of mind, we've gone beyond traditional ways of working to help you uncover a working arrangement that delivers the flexibility, tools and space to maximise your potential. We're the 2023 winners of the Consult Australia People First Award for our suite of employee benefits that support all our employees in allstages of their personal and professional lives. For the 6th consecutive year, we've been named an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (Australia). In New Zealand, we're a founding member of The Diversity Agenda and are committed to making our industry more inclusive and diverse. In Australia, our Reconciliation journey continues to be a considerable focus across all levels of the Jacobs community as we progress our Innovate level Reconciliation Action Plan (RAP). Our Bronze Employer status in the Australian Workplace Equality Index for LGBTI+ inclusion recognises our progress in creating an environment where our Jacobs employees can bring their whole selves to work. We aim to embed inclusion and diversity in everything we do. We know that if we're inclusive, we're more connected, and if diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, marital status, mental health, race, faithor belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our eight global Jacobs employee networks centred on driving inclusion and diversity – ACE, Careers, Enlace, Harambee, OneWorld, Prism, Vetnet, and our Women's Network – find out more about our Jacobs Employee Networks here. No matter what drives you, you'll discover a way to cultivate, nurture and achieve your goals – all at a single global company. We're an equal opportunity employer and encourage candidates of diverse backgrounds to apply. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply. Jacobs aims to provide cultural safety at our interviews. Aboriginal and Torres Strait Islander people are invited to nominate a cultural representative to participate on the interview panel; please let your recruiter know in your application. Accessibility Please contact the team if you require support or reasonable adjustments regarding our recruitment process (for example, you need the application form in a different format). Don't meet every single requirement? Studies have shown that women and people from marginalised or underrepresented backgrounds are less likely to apply for jobs unless they meet every qualification. At Jacobs, we're dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align with every requirement in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

Please note:

If you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Jacobs.

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