Night Manager

1 week ago


Melbourne, Victoria, Australia CKE Restaurants Full time

THE ROLE

As the Night Manager, you are responsible for ensuring the safety and security of residents as well as ensure the effective management and escalation of incidents.

This role requires work 2-4 nights from 11pm – 7am on a rotating roster.

Key responsibilities as a Night Manager:

  • Conduct nightly financial audits
  • Manage night shift operations, including guest services and smooth operations
  • Verify guest accounts, resolve discrepancies, and generate reports
  • Ensure premises security, monitor CCTV, and address emergencies
  • Coordinate with other departments for smooth communication.
  • Provide exceptional customer service, addressing guest needs promptly.

THE IDEAL CANDIDATE

If you are a dedicated and skilled Night Manager, where ensuring a lively stay while prioritizing resident safety is key.

  • 2+ years in customer service/operations.
  • Ability to work shifts from 11pm - 7am
  • Strong written and verbal communication skills.
  • Excellent organization, handling multiple tasks accurately and maintaining top-tier customer service.
  • Proficient in Microsoft Office and database management.
  • Leadership and supervisory experience.
  • Exceptional customer service and conflict resolution abilities.

The successful candidate will need Working with Children Check (WWC) and Police Check upon appointment.

WHO WE ARE?

Scape'svision is tobe the prime living company, a leading provider of student accommodation in Australia offering not just a room but a unique, grand experience and safe environment for students.

PERKS AND BENEFITS

Joining our team at Scape comes with some fantastic benefits:

  • Annual flu vaccinations and skin checks
  • Insurance discounts up to 10% (Bupa, nib and NobleOak)
  • Free use of all Scape gyms
  • A dedicated month for well-being and health (plus a day off to enjoy as you wish)
  • Yearly performance and salary reviews
  • Passionate work environment
  • Birthday leave
  • Generous referral bonuses (up to $5k)
  • EAP, Sonder & Duress support

THE FINE PRINT

At Scape, we value and respect the diverse heritage and contributions of First Nations and Indigenous peoples. Our workplace is inclusive, aiming to create a harmonious environment that appreciates and celebrates different cultures and perspectives. Join us in fostering an empowered community where every voice is valued and heard.

Now is a fantastic moment to join our growing enterprise, dedicated to making a positive impact for our student residents, stakeholders, and the broader community.

Please be aware that applications will be reviewed on an ongoing basis. Early application is encouraged for this opportunity.

If you are interested in joining our team, kindly submit your CV and a 1-page cover letter

No agencies, please.


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