Night Auditor

1 week ago


Melbourne, Victoria, Australia Stamford Hotels & Resorts Full time

Job No:

STAM

Location:
Melbourne

Stamford Plaza Melbourne have an exciting opportunity available for a passionate Front Office Night Auditor. This role will providing support to our Front Office night team.

As the Night Auditor, you will support the administrative duties across all Front Office functions including but not limited to:
Championing all aspects of the Stamford Hotels and Resorts values while creating a culture that showcases the Stamford Way.
Assist the reporting manager in the smooth and effective operation of the Front Office department
Ensure team members operate in accordance with the Stamford Standards
Prompt in resolving guest issues and complaints at the shortest possible time
Complete the Night audit process and reports promptly and ensure all revenues and payments are accurately accounted for
Prepare guest bills for next-day checkouts
Ensure accuracy of all transaction rewards and collections and rectify all inaccuracy in accordance to the P&P

Stamford Hotels and Resorts is looking for a person with the following attributes:
Strong command of written and spoken English
Familiar with hotel systems (e.g. Opera/POS/Sales and Catering)
Possess RSA
Relevant experience in a similar position

Culture and Benefits

As a team member with us you can expect to receive:
Opportunity to progress within the organisation
Great company culture and team environment
Dry cleaning on site
Discounts within the group
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