Customer Service/administration Role
1 week ago
Job Title:
Full-Time/Part-Time Customer Support Representative
Key Responsibilities:
- Managing administrative tasks such as invoicing, reporting, and organizing freight pickups/deliveries
- Maintaining accurate records of customer interactions and transactions
- Collaborating with other departments to resolve complex customer issues
- Contributing to the development of customer support policies and procedures
Requirements:
- Excellent communication skills with a friendly and professional phone manner
- Experience with using invoicing systems, freight software and inventory management tools are preferred but not essential.
- Strong excel skills also preferred. Must be willing to learn on the job.
- Experience with Cin7 Core(DEAR systems), Inventory Planner and Xero preferred but not essential.
- Strong attention to detail and ability to multitask
- Proven experience in customer service or similar roles
- Experience in administrative tasks such as invoicing, reporting, and organizing freight pickups/deliveries as well as inventory management.
- Ability to work well in a team environment and collaborate effectively
- Positive attitude and a willingness to learn and grow with the company
Job Types:
Full-time, Part-time
Part-time hours: 40 per week
Salary:
From $27.00 per hour
Benefits:
- Professional development assistance
Schedule:
- 8 hour shift
Application Question(s):
- How confident are you in using Microsoft Excel?
- Are you looking for Full Time or Part Time work?
Experience:
- Administration/
Licence/Certification:
- Driver Licence (required)
Work Authorisation:
- Australia (required)
Work Location:
In person
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