Home Loan Specialist

2 weeks ago

Melbourne, Victoria, Australia Great Southern Bank Full time

About the role
At Great Southern Bank we're a customer-obsessed bunch. We pull out the stops to help all Australians own their own home. This means attracting and retaining customers through our strong brand, clever propositions, and award-winning service and support

We are seeking a highly motivated Home Loan Specialist to join our team in our

Melbourne CBD branch. If you are passionate about helping customers achieve their financial goals and have a track record of delivering results in the mortgage sales, lending, or credit assessment field, this may be the opportunity you have been looking for.


In this sales-driven role, you will have the opportunity to use your technical lending expertise to support our customers with their current and future lending needs.

You will be the face of our organisation, building strong relationships with customers and the local community, and helping to create a seamless mortgage experience.


Key responsibilities:

  • Meet with potential customers to understand their home lending and banking needs
  • Build lasting connections with customers, the bank, and local communities
  • Support and mentor other Bankers and colleagues to help them grow and develop
  • Provide exceptional customer service by solving problems and ensuring a positive mortgage experience
  • Utilise your negotiation and influencing skills to secure successful outcomes for customers

Essential experience:

  • Experience in mortgage sales, lending, or credit assessment
  • Strong customer focus and commitment to building longterm relationships
  • Ability to meet and exceed sales targets, while building and maintaining a sales pipeline
  • Proven ability to negotiate and influence outcomes in a similar role
  • Excellent interpersonal and communication skills

A little bit about us


Join us at Great Southern Bank and make a difference in the lives of over 380,000 Australians With over 75 years of experience putting our customers first, we're proud to be customer-owned and focused on helping all Australians achieve homeownership.


As we continue to grow and invest in technology, products, and people, we're seeking motivated and enthusiastic individuals to join our winning customer team.

Our culture is approachable, supportive, and fun, allowing our team members to thrive both at work and at home.

Make an impact


At Great Southern Bank, we're committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging, are valued, connected and respected.

We're big believers in taking care of our people, because we know that happy employees make for a happy workplace.


That's why we invest in our team with awesome incentive programs, and a wide range of training and development opportunities.

But that's not all - we also offer a bunch of other perks and benefits, from discounts on financial and insurance products to options for health and wellness, unique leave arrangements, and more.

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