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Sales Manager, Mid-market Account Management
1 week ago
#GreatMindsDon'tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organisation with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts
About The Team:
UberEats has been a market leader in Online Food Delivery for the past five years.
While there are many Aussies and Kiwis that have ordered a meal through us, there are many others who could benefit from our products and services.
#GoGetIt embodies the attitude and mentality of Delivery at Uber.
We provide the best customer experience possible for our consumers, as well as facilitating growth and earnings for our merchants and drivers.
About The Role:
We are looking for an outstanding sales leader to lead one of our Customer Success teams in Mid-Market.
You will be at the forefront of the next phase of our growth with a big focus on driving our martech products, along with profitability, restaurant success.
As a member of the Mid-Market leadership team, you will report into the Head of Mid-Market and play an active role in setting our customer success GTM, ensuring that your team is set up to exceed our commercial objectives.
Your Impact in Role:
- Lead a successful Mid-Market Customer Success team, responsible for exceeding commercial targets and working closely with leadership and crossfunctional teams.
- You will implement an efficient and data driven operating rhythm that drives the team in a fast paced environment.
- You will need to balance the forest and the trees, ensuring your team is clear on how to achieve their quarterly targets, while you simultaneously look around the corner and plan for your team's future.
- You will collaborate closely with Sales Operations and Merchant Operations to analyse data & insights, and find opportunities to improve sales motion, value proposition, sales enablement, systems, processes, and programs.
The Experience You'll Bring:
- Proven track record: You'll have experience in leading successful customer success teams.
- Business sense and critical thinking skills: Be a strong influential voice for the Mid-Market segment, working closely in a complex stakeholder environment with crossfunctional teams to grow your area of business, developing a web of influence across our various operations teams.
- Coaching and mentoring skills: A passion for coaching and a track record of developing talent.
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