Quality Manager

2 weeks ago

Box Hill North, Victoria, Australia Anglicare Victoria Full time
513455

Level 2, 37-41 Prospect Street
, Box Hill, VIC, Australia, 3128

Full Time

Permanent full time|based at Box Hill|with the leading provider in VIC

A lead role part of the management team, improving, developing and evaluating

Your passion is for investigation, legislation, quality improvement & better outcomes

Your role:


Develop, implement and evaluate an annual Regional Quality Work Plan designed to realise and complement the goals of Anglicare Victoria's Quality Work Plan and overarching Strategic Directions.

In other words, make sure the work we do is always achieved to the highest level

For more specific information about the program, position and key responsibilities, please view the position description attached here: Position Description - Quality Manager - Jan 2023

The skills you will use day to day:
Experience in a similar role in the human services sector would be highly regarded and useful day to day.

Lead quality improvement, compliance and assurance processes, including self-assessment processes in the region.

Reviews in response to critical incidents and investigations.

The ability to manage a range of projects with competing demands to completion.

A demonstrated ability to engage and communicate with a broad range of internal and external stakeholders.

Manage risks including:
service performance, outcomes, critical incident and complaints.

Excellent risk assessment and analysis skills.

Qualifications:

Various qualifications:
Social Work, Human Resources, Project Management will all suit this role

What makes this such a great role for you:
Total Remuneration Package from $124,000 to $133,000 (this includes super)

Office location:
Box Hill

Step into a role that allows you to use your advanced leadership skills

Involvement with projects, project management and improvement

We take the Health and Wellbeing of our people seriously offering a Well Worth It Program, EIP and EAP.

Access to discounted health insurance as well

A diverse and inclusive workplace for you to feel safe, acknowledged and included.

Our people are our biggest asset, we will support you to progress your career with a dedicated L&D team.

Early careers pathways for new graduates, always call for more information.

A Rainbow Tick Accreditation.

What our people say
- "AV is an organisation where if you want to challenge yourself or explore opportunities, you don't have to leave to do that. There are so many great people, programs and services, so it's an organisation where you have great conditions for growth and development".

Ready to take the next step?

The closing date is Sunday March 19th

The advert is only supposed to be an overview. To discuss the details of the role or to ask any questions please reach out to Shaye Chalmers on

Please Note:

It is mandatory for the successful applicant to hold a current Working with Children Check and be prepared to undergo a National Criminal History Check prior to commencement.

AV employees are required to either be fully vaccinated against COVID 19 or have a medical exemption. AV will require evidence that you are compliant with these requirements.

Anglicare Victoria acknowledges Aboriginal people as the traditional custodians of the land on which we operate. We commit to working respectfully to honour their ongoing cultural and spiritual connections to this country.


Diversity and inclusivity are important to Anglicare Victoria and we are committed to ensuring our workplace and services reflect this.

Everyone is welcome at Anglicare Victoria, regardless of age, ethnicity, cultural background, gender, sexual orientation, religious affiliation and physical ability.

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