Intake, Assessment and Planning Worker

2 weeks ago

Frankston, Australia Employment Plus AU Full time
Start your career with The Salvation Army today


We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


ABOUT US


The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship.

The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.


  • Why this role matters


The Salvation Army Housing Intake, Assessment and Planning (IAP) service provides rapid crisis intervention and interim support to people who are homeless or at risk of homelessness to access safe, affordable accommodation and prevent their return to the homelessness service system.


The Intake, Assessment and Planning team operates in a manner that is consistent with the aims, objectives and values of The Salvation Army and the guidelines provided by Department of Families, Fairness and Housing.

The role you could play

We currently have an exciting opportunity for a values-driven Intake, Assessment and Planning Worker

You will successfully:

  • Provide, as part of a team, quality assessment, referral, and provision of housing information to individuals and families who are homeless or at risk of becoming homeless throughout Victoria East (site / catchment dependent)
  • Provide linkages into community supports and programs for clients who are homeless or at risk of homelessness with multiple and complex needs
  • Work collaboratively within the broader programs of the Salvation Army (TSA) to provide an integrated support response to the target group
  • Develop support / action or safety plans to respond to the immediate needs, risk, or vulnerabilities of the presenting client.
This is a permanent t part time position (22.8 hours per week/3 days) based in Frankston. Salary and conditions are in accordance with the Social, Community, Home Care and Disability Services Award, Level 5.

We also are recruiting for a maximum term part time position (22.8 hours per week/3 days) to January 2024.

What we offer
- (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits

  • Employee Assistance Program
  • Independent confidential counselling service
  • Flexible working conditions
  • Financial, retail and lifestyle discounts and benefits
  • Discounted health and fitness programs through Fitness Passport
  • An inclusive culture of dedicated, passionate and professional team members
  • Positively supporting and impacting the lives of others through your career contribution
You will have

  • Relevant tertiary qualification in social work, community services, youth work, psychology or community development diploma level (minimum)
  • Ability to understand and respond to the needs of individuals experiencing homelessness or at risk of homelessness
  • Understands and applies homelessness models, approaches, theories and practices when dealing with clients
  • Works effectively with people who exhibit multiple / compounded service needs and or are chronically disadvantaged
  • Recognises and identifies interrelated issues and needs and how they impact on the presenting need
  • A current VIC Drivers Licence
  • Valid VIC Employee Working with Children Check
  • Ability to provide proof of Eligibility to Work in Australia
  • You will be required to provide evidence of vaccine status
Lizette McCasker at

  • The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
  • We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
  • The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
  • We are committed to providing a safe environment for our people. _
  • Please note that The Salvation Army has a mandatory vaccination procedure._
  • We value Integrity, Compassion, Respect, Diversity, and Collaboration_

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