Administrator

1 week ago

Belmont, Australia Baptistcare WA Full time
Administrator - Belmont
Belmont, WA, Australia, 6104
Permanent Full-Time

Full-time position
Located at Belmont Head Office | Free onsite parking
Salary Packaging (up to $18,500 tax-free)

Why join us?

First-class training and development opportunities
Discounts on health insurance through HBF or Medibank
Discounts on banking products through Bankwest
Access to an Employee Assistance Program (EAP)
Discounts at JB HI-FI & The Good Guys
Salary Packaging (up to $18,550 tax-free) to all eligible employees
Accommodation discounts at Seashells Hospitality Group
Access to our Wellness Program
A fantastic team environment
Values-based organisation

About your new role:


Working closely with our Home Care Services team, you will have responsibility for providing responsive administrative support to the Metro Hub Team.

This role will provide office based customer support to deliver a positive customer experience and exceptional person-centred service.

They will maintain the customer's personal identity, treating them always with respect and dignity whilst understanding their needs and preferences.


Duties:

Compliance with legislation and regulations, including (but not limited to) the Aged Care Act and associated standards
Manages incoming communications from customers and their families/representatives in a professional manner
Provides assistance to the Hub team, with regards to the procurement of customer related consumables and equipment
Ensures documentation used as part of the consumers care is maintained and encourages input into consumers progress notes from GP, allied health professionals and any other appropriate members of the Hub Team
Actively contributes to the continuous quality improvement of the organisation
Work in accordance with Baptistcare's Code of Conduct
Ensure safe and sound work practices that comply with work, health and safety policies and procedures

Skills and Experience:


We are seeking an administrative professional with proven customer service experience, highly developed communication and interpersonal skills and sound organisational skills.

Excellent IT skills - including proven ability to create Excel, Powerpoint and Word documents.
Details oriented, with the ability to troubleshoot and problem solve effectively.
Be solutions oriented, with a focus on achieving strong customer outcomes
Personable nature, with a can do approach to problem solving
Strong interpersonal skills and the ability to work with little supervision
National police clearance (willingness to obtain)

About Us


BaptistCare is a leading for-purpose Christian-based care organisation that supports thousands of people across more than 100 locations in NSW, ACT and WA.

From humble beginnings in 1944, BaptistCare has grown into one of the nation's most respected care and community services providers.

We create strong and caring communities and place people at the centre of all we do.

How to Apply

If this sounds like you, we would love to hear from you. and follow the prompts.

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