Account Manager

2 weeks ago


Sydney, New South Wales, Australia HILTI Full time

What's the role?:

Join the Hilti Team as we work toward building a better future and be part of shaping the construction landscape in New South Wales


Your next role as an Account Manager within the Sydney team will see you having direct customer contact, creating and developing customers, implementing sales strategies and influencing new products to customers in and around Sydney.

If you are self-motivated, diligent, thrive on supporting existing customers and have the drive to captivate and capture new customer partners, this is the role for you

Who is Hilti?:

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service.

With 30,000 people in more than 120 countries, which we're looking to expand, we're a great place for you to show us your worth, step up to new challenges and grow your career.


What does the role involve?:

The purpose of the role is to create value in the allocated account's portfolio. The role involves professional field sales and high-level customer consultation in the defined territory within the target industry.

Your general activities include:

  • Performing customer calls as specified in the sales execution policy through pragmatic utilisation of time and territory management systems
  • Identifying new business opportunities
  • Negotiating trade agreements to secure and maximise profitability for the customer's portfolio
  • Application selling, on site demonstrations and problem solving
Hilti is committed to diversity: 21% of Hilti's management positions worldwide are filled by women.

What do we offer?:

Show us what you're made of and we'll offer you:

  • A competitive salary base and uncapped bonus in net sales
  • Tools of the trade: Fully maintained motor vehicle, fuel card & mobile phone
  • An extra week of leave i.e. 5 weeks leave
  • Leave loading of 17.5% i.e. you are paid and additional 17.5% of your salary for the days you take annual leave
  • Two (2) paid days per year to give back you your community & volunteer
  • Access to Converge EAP with you & your family members entitled to 6 free sessions per year (in the areas of lifestyle, legal, money & nutrition)
  • A diverse and inclusive culture with over 39 different nationalities at Hilti Australia
  • Opportunities to move around the business to work abroad, experience different job functions and tackle different markets. It's a great way to find the right match for your ambitions and achieve the exciting career you're after.

What you need is:

  • 2 to 3 years' experience as any Account Manager, Sales Representative or Sales Consultant or 3 years experience in a Customer Service role & eagerness to learn / take the next step in your career
  • Solution selling and customer centric approach to sales
  • A valid Australian drivers license
  • Proficient computer skills including MS Office Suite, smartphones and experience with Salesforce or a similar CRM is desirable
  • Desire to take your career further in the future and being Internationally Mobile is advantageous
  • Motivated & capable of working independently, managing your own call cycle
  • Proven negotiation and influencing abilities with advanced planning skills
  • Demonstrated ability to develop engaged customer relationships and effectively implement strategic concepts.

Why should you apply?:

We employ 39 different nationalities within Hilti Australia and many more across the globe. We value the unique contributions of each and every member of our diverse Hilti family.

Keeping in mind our core values and customer orientation we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.


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