Store Experience Specialist

1 week ago

Hawthorn East, Victoria, Australia Coles Full time

JOB DESCRIPTION

We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.

About the team

Coles Liquor is a trusted retailer with three iconic trading banners, Liquorland, First Choice Liquor Market and Vintage Cellars. Our purpose is to help adult Australians lead happier and healthier lives by drinking in a responsible and sustainable way. As a drink's specialist, Coles Liquor hosts an extensive range of wines, spirits and beers and we are passionate about providing customers with local and relevant products.

Our knowledgeable Team Members serve customers through our network of more than 930 stores and ultra-convenient online sites, delivering on our commitment to provide accessible drink solutions for every occasion.

About the role

Reporting to the Store Experience Manager, the primary function of this role is to engage with stakeholders cross functionally to execute our POS campaigns. The secondary function is to support the Brand and transformation teams with the implementation of in store POS, including briefing, approving marketing material, coordinating purchase orders and deliver to store. You ensure there is seamless execution in store for our customers and store teams.

On a day-to-day basis, you will own and govern all aspects of the relevant banner and ensure the right information is received from the category, brand and marketing teams to enable great execution in store at point of sale.

You'll also:

  • primarily build and approve the POS creatives and marketing collateral and ensuring seamless execution in store
  • work with the Transformation teams to build the POS packs for transformation stores
  • work with our external agencies team to ensure orders are submitted in time and accurately
  • coordinate the weekly sign-off of the POS with relevant teams
  • support the Brand and Marketing team with the implementation of marketing activity, including briefing and approving marketing material

About you and your skills

We're looking for a retail / store experience professional with proven experience within a retail business. You have experience working in a customer-centric environment and improving processes to deliver a better outcome for customers.

You'll also need:

  • experience in a similar position, coordinator or entry level marketing position
  • understanding of print production environment and POS print processes
  • the ability to build relationships and work with cross-functional teams
  • outstanding organisational skills, high attention to detail and the ability to work within tight timeframes
  • strong communication skills (both written and verbal) with a positive, 'can-do' attitude
  • demonstrated track record of Influencing key decision makers to achieve the right outcome for customers
  • simplify and improve processes to deliver a better outcome for customers

Take your next step into something bigger, apply now

With us it's not about the discounts (although you do get those), it's about joining a team where your wellbeing and professional development is our investment and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work, additional leave and parental leave entitlements.

We're continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We're happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the 'Our Recruitment Process' section of our careers site or email

Job ID: 123503

Employment Type: Full time

#LI-BU #CL

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