![BaptistCare NSW & ACT](https://media.trabajo.org/img/noimg.jpg)
Administrator - Belmont
1 week ago
- Full-time position
- Located at Belmont Head Office | Free onsite parking
- Salary Packaging (up to $18,500 tax-free)
Why be part of our team?
- Top-notch training and growth opportunities
- Discounts on health insurance through HBF or Medibank
- Special offers on banking products through Bankwest
- Access to Employee Assistance Program (EAP)
- Discounts at JB HI-FI & The Good Guys
- Salary Packaging (up to $18,550 tax-free) for all eligible team members
- Accommodation discounts at Seashells Hospitality Group
- Participation in our Wellness Program
- Enjoy a fantastic team atmosphere
- Be part of a values-based company
About the Role:
Collaborating closely with our Home Care Services team, you will be responsible for offering efficient administrative support to the Metro Hub Team. This position involves providing office-based customer support to ensure a positive customer experience and outstanding person-centered service. The focus is on maintaining the individuality of each customer, treating them with respect and dignity, and meeting their needs and preferences effectively.
Responsibilities:
- Ensure compliance with relevant legislation and regulations, such as the Aged Care Act
- Handle customer communications professionally
- Perform data entry and service requests promptly using Microsoft applications and care management software
- Assist in procuring customer-related consumables and equipment
- Maintain documentation related to consumer care and encourage input from healthcare professionals
- Contribute actively to the organization's continuous quality improvement
- Work in line with Baptistcare's Code of Conduct
- Promote safe work practices in accordance with health and safety policies
Skills and Qualifications:
- We are in search of an administrative professional with demonstrated customer service skills, excellent communication, interpersonal abilities, and strong organizational skills.
- Proficient in IT with the ability to create Excel, Powerpoint, and Word documents
- Detail-oriented, adept at troubleshooting and problem-solving
- Solution-focused mindset, aiming for positive customer outcomes
- Friendly and proactive in addressing challenges
- Strong interpersonal skills and the capacity to work independently
- National police clearance (willingness to acquire)
About Us
BaptistCare is a prominent Christian-based care organization that provides support to numerous individuals across various locations in NSW, ACT, and WA. Starting in 1944, BaptistCare has evolved into one of the most respected care and community service providers in the nation. We foster caring and resilient communities with a focus on people.
Application Process
If this opportunity resonates with you, we look forward to hearing from you. Simply click 'Apply' and follow the instructions provided.
For any queries or accommodation needs, please contact Samara Meghani. Kindly note that applications should be submitted online and not to the provided email address.
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