Service Administrator

2 weeks ago

Sydney, New South Wales, Australia Penske Full time

Your new opportunity:


In this critical role, you'll provide administrative support to the Service Department, along with regular contact with Service Supervisor to keep a smooth workflow.


In this role you will:

  • Communicate with the workshop for repair progress & job pack updates to ensure WIP is processed efficiently and accurately.
  • Work closely with service management team for costing review and approvals.
  • Build and maintain relationships across a range of departments, while delivering fantastic customer service
  • Keep track of admin workflow within various service sections to maintain efficient processes
  • Assist with overflow for phone and counter enquiries

About you:

  • Minimum of 5 years administration ideally in automotive
  • Possess a strong work ethic and exceptional organisational skills with the ability to multitask
  • Capable of working in an autonomous role without supervision
  • Ability to proactively review administrative processes and build efficiencies to improve
  • Demonstrated competence in computer skills, particularly Excel, Word & Outlook and ability to adapt to new systems
  • Highly capable in stakeholder management, teamwork and interpersonal skills
  • Alignment with Penske values of Ownership, Passion, Teamwork, Integrity and Care.

Added benefits:

  • More than 20 sites across Australia & New Zealand.
  • Flexible work arrangements.


 Penske Power-Up Day
  • An additional paid day off for all permanent employees.
  • Refer a friend and we'll pay you $4,000 for Diesel Technicians, Service and Parts Advisors & $1,000 for all other roles (conditions apply).
  • Commitment to career development and progression.
  • Commitment to providing the highest levels of safety, technical and leadership training.
  • Reward and Recognition Programs.
  • Employee Assistance Program.
  • Family Friendly benefits.
  • Access to discounted travel, health insurance & motor vehicle leasing options.

About Penske:


With over 1,100 employees across Australia and New Zealand,
Penske is an iconic brand in both the business and racing worlds and a Fortune 500 company with a global presence.

Operating across some of the most dynamic on and off-highway markets in the country, including road transport, energy solutions, mining, rail, defence and commercial marine and the leading distributor of premium power systems solutions.


Be ambitious. We are.
**_ Penske Australia & New Zealand are committed to supporting veteran employment_

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