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Lead Officer, Engagement and Education
3 months ago
About us:
The Australian Human Rights Commission is looking for a Lead Officer, Engagement and Education in their Positive Duty Team at an APS 6 level on an on-going basis.
DUTIES include:
- Develop, update and customise the Commission's online education modules relevant to the positive duty as required.
- Develop and update and customise educational resources e.g. factsheets, infographics, community guides and maintain these on the website.
- Work collaboratively with internal stakeholders, particularly the Commission's Workplace and Community Education Team, in the design, planning, administration and conduct of the Positive Duty team's work and in the development and delivery of the team's identified research and education goals and priorities.
- In collaboration with the Positive Duty Team leadership and team members, develop evidence-based education resources that align with, and support the compliance function of the positive duty team and contribute to meaningful
- Develop and maintain effective stakeholder networks relevant to the team's priorities.
- Assist to design, undertake and manage a range of projects in relation to compliance, research and educative functions of the positive duty team.
- Other duties consistent with the above as directed.
Skills & Experience:
SELECTION CRITERIA:
Technical
- Demonstrated experience in the development and delivery of education or training programs in an adult learning environment, with a demonstrated understanding of best practice adult learning principles, innovative training programs and the use of online learning technologies with relevant qualifications in education/training.
Contributes to strategic thinking
- Understands and considers the work environment and initiates and develops team goals, strategies and work plans, trends and influences that may impact on the team's work objectives.
- Gathers and investigates information from diverse sources and explores new ideas and different viewpoints. Maintains an awareness of the Commission regulatory role concerning positive duty and keeps self and others well informed on work issues and best practice approaches.
Achieves results
- Implements and encourages work practices that support the efficient, effective and lawful use of the Commission's resources, including technology. Contributes to the responsiveness of the work team by negotiating responsibilities for work outcomes and managing the acquisition and allocation of resources. Engages in planning to optimise standards of performance and delivery within the team.
- Actively supports change processes and participates to ensure current work plans and activities support change initiatives in the work area. and provides guidance and direction. Accommodates changing priorities and operating environments and responds with initiative, flexibility and resourcefulness to periods of uncertainty and ambiguity.
Supports productive working relationships
- Develops productive professional relationships. Establishes practical and effective professional networks internally and externally.
- Understands and responds to the needs of others from CALD groups across a range of areas. Monitors and manages a high level of client service delivery and promotes a culture of quality service.
Displays personal drive and integrity
- Takes personal responsibility for continual professional development and actively seeks and participates in development opportunities. Assesses own performance to identify areas of development need. Demonstrates awareness of own capabilities. Participates in performance management processes including seeking, receiving, giving and acting on feedback.
- Engages in active listening and seeks clarification of own understanding. Tailors communication to audience and circumstances and ensures common understanding of issues. Delivers information in a manner that is accessible
understanding.
Communicates with influence
- Presents information in a clear, timely and effective manner both orally and in writing. Translates technical and complex information appropriately for intended audience. Produces written work that is well constructed and needs mínimal editing. Communicates in a manner that addresses task requirements. Communicates constantly and meaningfully with staff. Clearly articulates and is a professional representative of the work area.
- Engages in active listening and seeks clarification of own understanding. Tailors communication to audience and circumstances to ensures understanding of issues. Delivers accessible and relevant information to the intended audience. Uses a communication approach that ensures common understandin
