Customer Service Officer
1 week ago
- Exciting opportunity to help our customers each day
- Ongoing career development and training opportunities available
About us:
At Unitywater, we operate in a diverse and inclusive environment where no two days are the same.
We provide essential water supply and reliable utilities services to the Moreton Bay, Sunshine Coast and Noosa regions that account for 16% of Queensland's population.
Our customers are at the heart of everything we do, and we are proud to service our communities with smart and environmentally sustainable practices.
About the role:
Our Contact Centre is fast paced and ever changing, there is always something new to learn and we encourage empathy, active listening, curiosity, problem solving, and critical thinking to achieve the best experience for our customers.
As a Customer Service Officer, you will deliver a high level of service as a first point of contact for customers seeking advice, assistance or information regarding Unitywater.
You will provide professional, accurate and timely customer service regarding our operations through multiple channels whilst always maintaining confidentiality of customer information.
Our customer service team handles service requests, billing enquiries, transactions, complaints, compliments and general enquiries both within our contact centre in Maroochydore and our front counters in Maroochydore and Caboolture.
About you:
To contribute to Unitywater's values of
Reliability,
Safety,
Honesty
& Integrity,
Efficiency,
One Team,
Innovation, you will demonstrate the following skills and qualities for the role:
- Previous experience working in a fast paced, customer service facing role.
- Strong understanding of the importance of first point resolution.
- Interpersonal and communication skills including active listening skills and effective questioning skills, together with the ability to resolve complex issues across multiple channels.
- Demonstrated ability to maintain composure and objectivity in difficult situations and conversations and take actions that reflect consideration of the needs and views of others, whilst maintaining a positive and one team attitude.
- Can demonstrate a strong willingness to learn and retain information.
Working at Unitywater:
Unitywater is one of the largest employers in the region, offering continuous investment in training, diverse career paths, health and wellness benefits, flexible work arrangements and a rewarding environment.
Proudly Unitywater:
Applications close: 13th April 2023
Remuneration:
EA Indoor Level 2 Casual
-
Customer Service Officer
1 week ago
Maroochydore, Queensland, Australia Lendlease Full timeLendlease is a globally integrated real estate group with core expertise in shaping cities and creating strong and connected communities. Our purpose is to create places where communities thrive not only for our clients, but importantly for our employees.Based at our Sunshine Plaza Shopping Centre in Maroochydore, we are looking for a Customer Service...
-
Customer Service Officer
1 week ago
Maroochydore, Queensland, Australia Lendlease Full timeLendlease is one of the world's leading property and infrastructure groups. Our vision is to create the best places not just for our clients and communities, but especially for our employees._ In Australia, we have over 40 years' experience in constructing, developing and managing Australian shopping centres, Lendlease is a retail industry leader. Our fully...
-
Retail Customer Service Officer
1 week ago
Maroochydore, Queensland, Australia Australia Post Full timeHelp us deliver like never beforeAustralia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.About the opportunityAs our...
-
Retail Customer Service Officer
1 week ago
Maroochydore, Queensland, Australia Australia Post Full timeJob no:Brand: Australia PostCategories: Retail & Customer ServiceWork type: Fixed Term Part TimeState:QLDLocation: MaroochydoreWe're Australia Post. You might think you know us, but we're transformingWhen you join Australia Post, the chance to make an impact is yours. You'll join a welcoming bunch of people who care deeply about our purpose of connecting...
-
Customer Service Officer
1 week ago
Maroochydore, Queensland, Australia Falls of Sound Hearing Solutions Full timefor our Hearing Clinic at the Sunshine Coast: 100% Australian, Unbiased and Independent Hearing Clinic serving since 200 Create and inspire our customers with outstanding service and products. Permanent Full-Time five days a week.Falls of Sound is an unbiased independent hearing clinic specialising in the latest technology in hearing. We are currently...
-
Customer Service Consultant
1 week ago
Maroochydore, Queensland, Australia Chandler Macleod Full timeThe Company:As a leading provider of insurance products, this client with a household name is seeking talented and experienced customer service officers to operate their call centre. The brand has a reputation for understanding their customers better than anyone else, therefore, are seeking those with a passion for delivering excellent service and for going...
-
Customer Service Consultant
1 week ago
Maroochydore, Queensland, Australia Chandler Macleod Full timeThe Company:As a leading provider of insurance products, this client with a household name is seeking talented and experienced customer service officers to operate their call centre. The brand has a reputation for understanding their customers better than anyone else, therefore, are seeking those with a passion for delivering excellent service and for going...
-
Customer Service Advisor
1 week ago
Maroochydore, Queensland, Australia Epos Now Full timeReady to start a career with a market-leading international company?Job title: Customer Service Advisor.Location:UK, Norwich.Company: Epos Now.Salary: Starting at £21,750 (and scaling to £25,000) with uncapped commission.Working hours:See shift patterns below.About the job:To ensure staff coverage to help all our customers across different countries...
-
Graduate Customer Service Executive
1 week ago
Maroochydore, Queensland, Australia Epos Now Full timeReady to start a career with a market-leading international company?Are you a recent graduate who is ready to start a career with a market-leading international technology company?All great companies start with great customer service and at Epos Now we are no different. We are doing some exciting things and can offer you an exciting career. You will start...
-
Service Support Officer
1 week ago
Maroochydore, Queensland, Australia DFP Recruitment Services Full timeJob description: DFP Recruitment is a preferred supplier for Federal Government and is proudly working with our client who is seeking a Service Support Officer to provide support to the team which may include a mix of inbound calls and administrative tasks.A Service Support Officer will provide operational and administrative support to the regional service...
-
Customer Service Specialist
1 week ago
Maroochydore, Queensland, Australia Great Southern Bank Full timeAt Great Southern Bank we're a customer-obsessed bunch. We pull out the stops to help all Australians own their own home. This means attracting and retaining customers through our strong brand, clever propositions, and award-winning service and support.Our Customer Service Specialist role is pivotal to supporting our purpose. Based in our Maroochydore...
-
Customer Service Advisor
1 week ago
Maroochydore, Queensland, Australia St Full timeJoin a supportive team in our Maroochydore branch:- Permanent Full Time position:- **Customer service role working with the local communityHow will I help?You'll be the face of St George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances - and delivering a...
-
Barista/customer Service
1 week ago
Maroochydore, Queensland, Australia Zarraffas Coffee Full timeZarraffa's Coffee Maroochydore has positions available for experienced Baristas and junior staff (school aged) to join their enthusiastic team.Zarraffa's Coffee focuses on training employees and providing the necessary tools to effectively carry out their roles. Zarraffa's Coffee employees are encouraged to carry out their duties with diligence and...
-
Client Services Officer
1 week ago
Maroochydore, Queensland, Australia Clarke McEwan Accountants and Business Advisors Full timeCLIENT SERVICES OFFICER/ADMINISTRATION ASSISTANTAbout the Firm - Clarke McEwanWe are a well-established accounting and business advisory firm that has now entered into the 28th year of operation. We aim to assist our clients with managing every aspect of their business while establishing & maintaining a close one-on-one partnership. We offer a range of...
-
Retail Customer Service Champion
1 week ago
Maroochydore, Queensland, Australia Cash Converters Full timeThinking of a role where every day is different? Thinking of working with a dynamic team that enjoys coming to work every day? Thinking of a company where the opportunity for career progression is a real possibility?We are industry leaders that possess dedicated customer focused team members that love the diversity our stores have to offer. We are not your...
-
Pipelayer
1 week ago
Maroochydore, Queensland, Australia Service Stream Full timePrimary LocationMaroochydore - Sunshine PlazaJob Description SummaryWe currently have an exciting opportunity for an experienced Pipelayers to join Service Stream's fast-growing Utilities team.About the RoleAbout the Opportunity:Service Stream delivers end-to-end engineering and asset management services to leading utility and energy providers across...
-
Court Support Officer
1 week ago
Maroochydore, Queensland, Australia Aboriginal and Torres Strait Islander Legal Service Full timeAbout us - read moreATSILS is a not-for-profit, community-based organisation that deliversinnovative, professional criminal, civil and family law services to Aboriginaland Torres Strait Islander clients throughout Queensland.We are 50 years old, and have 250 staff including a specialist Through Careservice to complement our legal services. We are fully...
-
Court Support Officer
1 week ago
Maroochydore, Queensland, Australia Aboriginal and Torres Strait Islander Legal Service Full timeAbout us - read moreATSILS is a not-for-profit, community-based organisation that deliversinnovative, professional criminal, civil and family law services to Aboriginaland Torres Strait Islander clients throughout Queensland.We are 50 years old, and have 280 staff including a specialist Through Careservice to complement our legal services. We are fully...
-
Client Service Officer
1 week ago
Maroochydore, Queensland, Australia Demant Full timeWho is Audika?LI-TF1#LI-ON#audika_AustraliaAudika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130...
-
Maroochydore, Queensland, Australia VR Hero Full timeVR HERO is new Virtual Reality Arcade centre located at Sunshine Plaza, Maroochydore. We are looking for someone with exceptional customer service skills as well as an interest in gaming or virtual reality You should be highly enthusiastic and professional.You will greet customers, explain the rules and safety of playing in VR. Then monitor the games...