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Secondary Triage and Referral Consultant Virtual

3 months ago

Sydney, New South Wales, Australia Ambulance Service of NSW Full time

Employment Type:
Permanent Full Time, 38 Hours per week

Position Classification:
Clinical Nurse Consultant Gde 1

Location:
Gladesville with relocation to State Operations Centre in Sydney Olympic Park in 2024

Close Date:7 January 2024

ABOUT US


NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW.

We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.

Hear what it's like to work for NSW Ambulance

ABOUT THE ROLE


The Secondary Triage and Referral Consultant (CNC) positions perform a critical function within NSW Ambulance, providing specialist secondary triage and clinical advice for triple zero callers who do not require an emergency ambulance and who can be better managed through an alternate care pathway.

Secondary Triage and Referral Consultants are responsible for conducting telephone triage aimed at identifying and providing the appropriate coordinated health management response to members of the community who call triple zero Secondary Triage and Referral Consultants will provide clinical leadership to other clinicians.


This role will enable you to use your generalist and specialist clinical knowledge and skills in secondary triage and assessment of patients in a virtual environment.

Your responsibilities will include, but are not limited to:

- telephone secondary triage of triple zero (000) calls.
- referral of patients to appropriate alternate care pathways.
- operation of industry-specific communication systems.
- collaboration with internal and external stakeholders to determine a coordinated response.
- provide clinical leadership in line with your expertise.
- rostered shifts to support the 24/7 service delivery requirement

Please refer to the Role Description for further information and Position Conditions and General Info for further information
.

OPPORTUNITIES AVAILABLE (for eligible employees)**Besides your salary, you'll also have access to:
  • A range of leave to support you with your needs out of work including generous paid parental leave, carers leave and more
  • Additional Public Holiday
  • Opportunities for extra tax savings through salary packaging
  • Novated leasing, lease a car and pay for all running costs out of your pretaxed salary (eligible fulltime employees)
  • Extensive staff support programs available to all staff and families free confidential and professional assistance for staff and their families
  • Fitness passport, and medicfit gyms at most locations discounted gym membership that both you and your family can enjoy (eligible employees) Health coaching service available to all staff providing individualised support
  • Discounted private health insurance
  • Career development and growth opportunities

ABOUT YOU
We are after clinical leaders who are committed to striving for excellence in care delivery.

The role requires individuals who are effective communicators, with experience in health care delivery as well as mentoring and developing clinicians.

Experience in virtual care, education, training and clinical audit is highly desirable.


The role will require individual's to be able to adapt to a rapidly changing environment with a focus on patient safety and continuous improvement.


HOW TO APPLY


Please respond to the below three (3) pre screening questions (max 4000 characters including spaces) and submit this with your CV and other required information.


  • Provide an example where your clinical leadership skills and ability to work collaboratively demonstrated commitment to excellence in nursing practice.
  • Provide an example where you identified a complex patient need. What did you do and what was the result?
For role related queries or questions contact Jaime Warhurst

Please note:

To be eligible for Permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

Click here for information about eligibility lists and Recruitment Pool use

Click here for information on our Diversity and Inclusion Statement and COVID-19