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Team Leader, Home Lending
2 weeks ago
Commonwealth Bank of Australia
Perth, Australia
Join our Team
- Permanent full-time position, working Tuesday - Saturday 9am - 5:30pm (AWST)
- Hybrid role - 50% office, 50% home, providing flexibility and work-life balance
- All you need is a designated work area and internet connection
Lead, coach, and inspire a team of home lending experts in Perth and Brisbane
Work with Brisbane Home Loan Sales teams for success in your career
Your Responsibilities- Provide coaching & development to meet business performance targets
- Manage team to ensure home loan milestones and timeframes are met
- Conduct Call Quality Monitoring and manage complex enquiries
- Build key relationships with internal and external stakeholders
- Implement policies and procedures for the contact centre
- Passionate about leading and inspiring teams
- Experience in home buying and contact center leadership
- Demonstrated team leadership and people management skills
- Perform well in a fast-paced and regulated environment
- Strong collaboration and problem-solving skills
If you're part of the Commonwealth Bank Group, apply through Sidekick to advance your career
Accessibility support available from HR Direct
Advertising End Date: 25/05/2024
Job ID REQ209496
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