Area Manager- Technical BHP SA Copper
2 weeks ago
Mining - Engineering & Maintenance (Mining, Resources & Energy)
Full time
Great salary package + additional super
Area Manager- Technical BHP SA Copper
Weir Minerals
Adelaide, SA
Hybrid - site and office based
As the Area Manager - Technical BHP SA Copper, you will support the business by providing focused aftermarket support for all Weir equipment to ensure strong spare parts and service business performance.
A key responsibility lies with the development and maintenance of technical relationships and trust that drives brand stack and aftermarket sales strategies, plans and tactics. These relationships are created and nurtured through face-to-face contact, fostering trust, reliability and strength through knowledge of the Weir Group products and services. In addition to this, you will pride your ability to analyse and determine the most crucial needs of key customers and engage all necessary WMA Product Managers and Service Specialists to provide outstanding customer service.
Why choose Weir:
Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It's a big challenge – but it is exciting.
An opportunity to grow your own way: Everything moves fast in the dynamic world of Weir. This creates opportunities for us to take on new challenges, explore new areas, learn, progress and excel. Best of all, there is no set path that our people must take. Instead, everyone is given the support and freedom to tailor-make their own career and do the best work of their lives.
Feel empowered to be yourself and belong: Weir is a welcoming, inclusive place, where each individual's contribution is recognized and all employees are encouraged to innovate, collaborate and be themselves. We continually focus on people and their wellbeing. We believe in fairness and choose to be honest, transparent and authentic in everything we do.
Key Responsibilities:
- Develop a portfolio of continuous improvement trials that lower the customer's total ownership costs (TOC) and achieves the targets of the performance-based agreement with the customer.
- Troubleshooting equipment and service problems through use of Weir product knowledge, engineering skills and root cause analysis to provide solutions.
- Regular detailed measurement of TOC whereby reporting of current TOC, improvement and savings is a routine activity,
- Track and report market share and opportunity GAP analysis focusing on closing the gap.
- Maintain technical knowledge of customer process to allow the development and improvement of customer operations specifically for aftermarket performance.
- Complete brand stack and aftermarket inspections and provide recommendations to both the business and customer on how to improve overall system performance, cost, cost base and long-term competitiveness.
- Support the overall wider brand stack and aftermarket growth strategy by supporting the region's customers and peers as required.
- Report weekly on past and planned activities and provide details of significant market issues (customer and competitor).
- In collaboration with the Sales Manager and Key Account Manager, develop and execute the market growth strategy for the aftermarket business.
- Support budgeting and forecasting for aftermarket to ensure accuracy of phasing and margin.
- Prepare call reports following each customer visit.
- Ensures customers receive first-class customer care and service as measured via the Weir Customer Survey Program.
- Support WMAL Product Specialists through joint sales calls.
- Train key customer personnel in the application and operation of company products.
- Maintain a comprehensive knowledge of industry processes, competitors and commercial influences.
- Prepare and maintain accurate customer business records and CRM tools.
- Safety First: Demonstrate 100% commitment to our zero harm behaviours in support of our drive towards developing a world class safety culture.
Job Knowledge/Education and Qualifications:
- Bachelor's degree, preferably Process or Mechanical Engineering.
- 2-5 years relevant industry experience in a similar role.
- Sound industrial experience with a sound technical aptitude.
- Prior experience with Weir Products would be highly advantageous.
- Hold a current manual driver's license.
Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable. Thanks to Weir's technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost. With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future. We are a global family of 11,000 uniquely talented people in over 60 counties, inspiring each other to do the best work of our lives.
For additional information about what it is like to work at Weir, please visit our Career Page and LinkedIn Life Page.
Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.
#minerals
# LI-KC
We are a leading solutions supplier providing original equipment and aftermarket services to the mining and minerals processing, and construction aggregates industry. We work in partnership with our customers to solve their challenges and deliver end-to-end solutions. With 22 locations and 1,600 employees, we are strategically located to meet the needs of mining customers throughout Australia.
There is a world of possibilities when you work at Weir Minerals. Employees have the opportunity to learn and develop their career, relocate or move into different functions to support their career progression. Anything is possible
We are a leading solutions supplier providing original equipment and aftermarket services to the mining and minerals processing, and construction aggregates industry. We work in partnership with our customers to solve their challenges and deliver end-to-end solutions. With 22 locations and 1,600 employees, we are strategically located to meet the needs of mining customers throughout Australia.
There is a world of possibilities when you work at Weir Minerals. Employees have the opportunity to learn and develop their career, relocate or move into different functions to support their career progression. Anything is possible
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Perks and benefits
Access to our Employee Assistance Program
Career development and growth opportunities
Above market employee super contributions
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