![William Adams](https://media.trabajo.org/img/noimg.jpg)
Metro Field Service Supervisor
7 days ago
Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry.
We now have an exciting opportunity for a driven and experiencedService
Supervisor for our
Metro Field team.
ABOUT THE ROLE
We are seeking a highly motivated leader to join the team as a Service Supervisor.
Reporting to the Service Manager, the Service Supervisor is responsible for providing supervision and guidance to a team of technicians and coordinators while ensuring customer needs are met through excellent customer service and effective work order management.
This position is great for a ambitious leader with potential career pathways into Service, Branch and Operations Manager positions within the business.
Daily responsibilities will include the following:
- To safely lead, coach and develop a large and expanding team of field service technicians and coordinators
- Maintaining a safe work environment with a focus on continuous improvement
- Ensure all vehicles are safe, roadworthy and complete with appropriate tooling
- Ensure satisfaction and value for money for our customers
- Provide a positive and can do attitude in all things safety
- Leading by example and being an advocate for our core values of
Integrity, Commitment, Teamwork, Excellence and Sustainability.
ABOUT YOU
You will be a true leader, who is ambitious and thrives on motivating and inspiring a team of professionals. You will ideally be a trade qualified Diesel Technician with strong earthmoving industry experience.
To be considered for this role you will have the following skills, experience and attributes:
- Demonstrated experience in a leadership role, supervising a high performing team
- Strong mechanical aptitude
- Experience with providing guidance and direction with a calm disposition
- Excellent organisational skills with the capacity to handle multiple tasks
- Customer focused attitude with an ability to develop and maintain customer relationships
- Proven conflict resolution, problem solving and interpersonal skills
- Dedicated commitment to safety and quality work practices
You will have access to our Employee Assistance Program and our Wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing.
You will be surrounded by like-minded professionals that are passionate about William Adams values of; Integrity, Excellence, Teamwork, Commitment and Sustainability.
Want to know more?
Call David from our Talent Acquisition Team on with any questions.
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