Service Sales Representative

1 week ago


Balcatta, Western Australia GJJ Recruitment Full time
Brand new opportunity within the business

  • Be responsible for driving service revenue
  • Opportunities for development and advancement
Alcolizer Technology (Alcolizer) is an established Australian business experiencing significant growth.

We are a world-leader in the field of Alcohol and Other Drugs (AOD) testing and are recognised as one of Australia's most innovative and forward-thinking companies.

Our products are designed in Australia, for Australia, but are shipped around the world to wherever people value quality, reliability and innovation.


ABOUT THE POSITION As a Service Sales Representative, you will be actively promoting and driving device servicing over the telephone. Your main objective will be to retrieve existing devices for service, build customer relationships, and achieve revenue targets.


You will need to possess excellent communication skills to effectively present and satisfy existing customers about the value and benefits of the service product we offer.

This role requires a self-motivated and target-driven individual who thrives in a fast-paced service environment.

The Service Sales Representative will contribute to the growth of service revenue.

You will work closely with the Service Administration Manager and other team members to meet service Key Performance Indicators (KPIs) and maintain strong customer relationships.


ABOUT YOU You must be eager to learn and comfortable working autonomously and within a small team environment.

To be successful in the role you require:

  • Proven experience in tele sales or a similar sales role min 2 years.
  • Excellent communication skills with the ability to engage customers over the phone.
  • Strong negotiation abilities & Familiarity with sales techniques and principles.
  • Resultsoriented mindset with a track record of meeting or exceeding targets.
  • Selfmotivated and able to work independently, as well as collaboratively within a team.
  • Exceptional customer service skills with a focus on building and maintaining customer relationships.
  • Proficiency in using ERP software to manage customer interactions and sales activities.
  • Ability to adapt to a fastpaced and a dynamic service environment.
  • Strong interpersonal skills and the ability to build rapport with customers and the internal team.
  • Detailoriented and highly organized with the ability to manage multiple tasks simultaneously.
  • Proficient in using computers, including Microsoft Office Suite.

BENEFITS

  • This role is offered on a fulltime fixedterm 12 month Contract with opportunity for permanent role
  • Paid Birthday leave
  • A competitive remuneration package + super
  • Join a company committed to helping law enforcement agencies, industry and personal users keep themselves and their employees safe
  • Alcolizer is committed to the principal of equal employment opportunity and provides all employees with a harmonious and supportive work environment

APPLICATIONS CLOSE 23th JULY 2023 Please note: Interviews may commence prior to the advertised close date

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