Software & Systems Manager

2 weeks ago

Brisbane, Queensland, Australia Diverseco Full time

Diverseco has an exciting opportunity for a Software & Systems Manager, based at one of our national branch locations in QLD, VIC or SA.


Diverseco, founded in 1992, originally evolved from the industrial weighing sector, we have built on our capabilities to become one of Australasia's leading measurement and automation solutions providers to organisations in a broad range of industries.


We have an exciting opportunity for a Software & Systems Manager, based at one of our national branch locations in QLD, VIC or SA.


Reporting to the National Systems & Service Manager, the Software and Systems Manager is responsible for developing and managing Diverseco's software & support capability for the Measurement Division.


The role is designed to ensure the provision of pre-sales and customer support across new and existing installations and a driver of the introduction of new products, solutions, and technology.


What We Offer:

  • An attractive salary with employee focused benefits and programs.
  • The ability to work with class leading technology.
  • The opportunity to grow with the business.
  • Ongoing training & development.
  • Regular review processes.

What you will bring:

  • Comprehensive background in IT systems & software implementation and project management.
  • 3+ years' experience in leadership (people management) role.
  • Commitment and enthusiasm with a genuine interest in software, instrumentation, and measurement.
  • A cando attitude to your work and efforts.
  • A strong desire to learn and excel in the industry.
  • Excellent listening, comprehension, and communication skills.
  • A current Australian driver's licence.
  • A valid right to live and work in Australia.

What you will do:

  • Participate and drive the development and launching of Diverseco's NextGen Weighbridge software, including engagement with partners and development of launch materials for salespeople
  • Develop and manage the process for upgrades and discontinuation of legacy software installations
  • Provide presales support (including solution design, demonstrations, scope of works documentation, etc) for salespeople with new sales opportunities
  • Carry out installations of new software solutions (according to defined SoWs) and assist other systems technicians and/or service technicians with installations as required
  • Be responsive in troubleshooting systems & software issues and performing corrective maintenance in breakdown situations
  • Be prepared to travel to the locations of the work as determined by workload and customer location at the time of service (Where possible support should be provided online/remotely).
  • Establish systems/software support desk for logging of calls and prioritisation, allocation of jobs, and sharing of workload via D365.
If the role interests you, please do not hesitate to apply.

Job Details:

  • Description:
  • Location:
  • Brisbane
  • Work Type:
  • FullTime
  • Post Date:
  • Close Date:
  • Reference:
  • 254

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