Training Development Officer

1 week ago


Melbourne, Victoria, Australia Public Sector People Full time

Public Sector People are working closely with a council in the South East to recruit a Transformation Customer Service Training Development Officer.

This is an exciting role for someone to support implementing positive change within council on a 6-week temporary placement.

Responsibilities of this role:

  • Design and review training materials to support the implementation of a customer service delivery model.
  • Collaborate with stakeholders to analyse training needs and create engaging learning materials that align with objective including presentations, e-learning modules and assessments.
  • Work closely with the project team to identify training needs, create materials, deliver training sessions and assess the effectiveness of these.

Criteria for this role:

  • Experience in content development
  • Expertise in training and development
  • Ability to work collaboratively and work towards deadlines
  • Experience using Articulate Storyline and Adobe Captivate is advantageous
  • Experience with graphic design and video editing is advantageous
  • This role will require the successful candidate to have a current Police Check and Working With Childrens Check

To apply to this role, please select the 'Apply' button below.
You will be contacted if you are successful in progressing.

I look forward to hearing from you



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