Service Engagement Improvement Officer

1 week ago

Sydney, New South Wales, Australia NSW Electoral Commission Full time

_About the Role_


The Service Engagement & Improvement Officer works closely and supports the Manager Service Engagement & Improvement in maintaining communication and engaging with partner agencies and local councils.

This role will support the development and delivery of initiatives to improve the customer experience in electoral processes.

This is a full-time ongoing role.

_About the NSW Electoral Commission_


The New South Wales Electoral Commission delivers trusted and independent systems, processes, oversight and engagement that support democracy in New South Wales.

Our vision is to maintain confidence in the integrity of the democratic process and make it easy for people to understand and participate.


Our work includes:

  • Running elections.
  • Communicating and engaging with the public and our stakeholders; and
  • Investigating possible offences and enforcing electoral laws such as the Electoral Act 2017 and the Electoral Funding Act 2018

_ What we offer_

  • Opportunity to work on large scale events and assist your local community
  • Career development opportunities
  • Employee Assistance Program
  • Work/Life balance (35 hour working week)
  • Access to Fitness Passport for eligible staff

Essential requirements

  • Relevant Tertiary qualification or demonstrated equivalent experience in stakeholder engagement and partnerships.
  • Politically neutral with no affiliation to political parties or lobbyists/campaigners.
  • Satisfactory criminal record check result.

_How to apply_

  • TQ1: Please provide an example of a time you were required to deliver results and meet deadlines in an environment of competing priorities (300 word limit)
  • TQ2: Demonstrate your experience in customer relations, management of partnerships and/or strategic stakeholder relationships at an organisational level (300 word limit)


You should include a covering letter summarising your skills, knowledge and work experience, along with an up-to-date resume which clearly detail your skills and experience as relevant to this role.

For further information regarding the role please download the Role Description.

Applications received and completed after closing time will not be considered for selection.

The selection process will include a range of assessment techniques to assist in determining your suitability for the role.

_ Other Information_


A talent pool may be created from this recruitment action for ongoing and temporary roles of the same work classification that may become available for filling over the next 18 months.

This role is based in at our Elizabeth Street, Sydney office with a hybrid work arrangement.

  • Service Improvement Officer

    1 week ago

    Sydney, New South Wales, Australia NSW Government -Corporate Services Full time

    Service Improvement OfficerLocation - ParramattaEmployment type - Temporary Full-Time role up until 31 December 2023Salary - $101,947 pa - $112,849 pa, plus employer's contribution to superannuation and annual leave loadingYour roleThe Service Improvement Officer role sits within the Service Enablement team of this unit and provides support of the...

  • Engagement Officer

    1 week ago

    Sydney, New South Wales, Australia 2XM Recruit Full time

    Engagement Officer:Job details: Posted 29 April 202 Salary $ $93.75 per hour LocationSydney Job type Temporary Discipline Government ReferenceBH3012 Contact NameSarah ClarkeJob description:Engagement Officer- $ $93.75 per hour + Super:- 12 month contract:- Sydney CBD + WFH: Opportunity to work within the NSW GovernmentClient Overview2XM Recruit is proud...

  • Engagement Officer

    2 weeks ago

    Sydney, New South Wales, Australia 2xm Recruit Pty Full time

    $ $93.75 per hour + Super12 month contract Sydney CBD + WFHOpportunity to work within the NSW Government Client Overview2 XM Recruit is proud to be partnering with the NSW Government based in Sydney.Our client is currently seeking a passionate and dedicated Engagement Officer to assist in the delivery of the full range of communication and stakeholder...

  • Senior Communications and Stakeholder Engagement Officer

    1 week ago

    Sydney, New South Wales, Australia NSW Public Service Commission Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) you would like to receive alerts Senior Communications and Stakeholder Engagement Officer (11 Month Temporary Opportunity) Organisation/Entity: Transport For NSW Job category: Projects Job location: Sydney, NSW, AU, 2020 Job reference number: 93789 Employment type: Fixed Term...

  • Engagement Officer

    1 week ago

    Sydney, New South Wales, Australia Ampersand Full time

    $ $93.75/hr + super Duration: 12months Location: Sydney CBDPay rate: $ $93.75/hr + superDuration: 12-monthsHrs/ week: 35Location: Sydney CBDRESPONSIBILTIES: Work in partnership with communication managers and officers to develop and maintain an integrated regional communications project list and calendar and to manage communications activities to time, cost...

  • Business Improvement Officer

    1 week ago

    Sydney, New South Wales, Australia University of New South Wales Full time

    Job no: 523458Work type: full timeLocation: Sydney, NSWCategories: Administration, Research Administration support- One of Australia's leading research & teaching universities:Vibrant campus life with a strong sense of community & inclusion:- Enjoy a career that makes a difference by collaborating & learning from the bestAt UNSW, we pride ourselves on being...

  • Business Improvement

    1 week ago

    Sydney, New South Wales, Australia One Solution People Matter Full time

    $ per hour Monday to Friday TempOne Solution Recruitment is seeking two full-time temp, Business Improvement & Support Officers for a St Peters Depot in Inner West Sydney. Their key duty is to provide comprehensive business support. With an emphasis on excelling in stakeholder engagement and collaboration you will facilitate and contribute to the achievement...

  • Digital Engagement Officer

    1 week ago

    Sydney, New South Wales, Australia UNSW Australia Full time

    Digital Engagement Officer Job no: 525290 Work type: full time Location: Sydney, NSW Categories: Cyber Digital Engagement Officer Employment Type: Full Time (35-hour week) Duration: Continuing Role Remuneration: $96,960 - $103, % superannuation and leave loading) Location: Kensington NSW (Hybrid Flexible Working) Why Your Role Matters: The...

  • Engagement Officer

    1 week ago

    Sydney, New South Wales, Australia Standards Australia Full time

    30th August, 2023:Who are we?Standards Australia is the peak standards development organisation in Australia and we've recently turned 100 years old We are going through a massive transformational growth stage. In the last two years we've doubled in size and now have over 300 employees contributing to Australia's future and our mission of empowering...

  • Engagement Officer

    1 week ago

    Sydney, New South Wales, Australia Public Sector People Full time

    Long term contract Flexible working arrangement Highly competitive daily rateMake a Positive Impact on Your Community - Engagement Officer (Contract)Do you have a passion for community engagement and a desire to make a real difference?We are looking for an experienced Engagement Officer to join our client, a leading local government authority, and play a key...

  • Public Engagement Officer

    1 week ago

    Sydney, New South Wales, Australia The Garvan Institute of Medical Research Full time

    The Garvan Research Foundation was founded in 1981 and is the fundraising and marketing arm of the Institute, raising awareness and vital funds from individuals, trusts and foundations and corporate and community groups.The Foundation's income has grown from a fundraising base of $110,000 in its first year to more than $48 million in approximately half of...

  • Digital Engagement Officer

    2 weeks ago

    Sydney, New South Wales, Australia UNSW Australia Full time

    Why Your Role Matters : The portfolio of External Engagement is responsible for connecting the University with core stakeholders including philanthropists, alumni, government, volunteers, the media and the broader community. It is made up of six collaborative and high performing teams: Strategic Communications Corporate Communications Internal...

  • Community Engagement Officer

    1 week ago

    Sydney, New South Wales, Australia Transport For NSW Full time

    Organisation/Entity: Transport For NSW- Job Category: Projects- Job Location: Sydney, NSW, AU, 2000- Job Ref No: Employment Type: Permanent Full-Time- Salary Range: $ $ About usTransport for NSW keeps our State moving by providing safe, integrated and efficient transport systems. We put our customers at the centre of everything we do - and we do a lot. We...

  • Customer Service Engagement Officer

    1 week ago

    Sydney, New South Wales, Australia Charterhouse Full time

    Customer Service Engagement Officer- $42 per hour + super:1st March 30th June 2023:- Sydney Olympic Park:- Double Vaccinated against Covid 19Working 8 hours per day, Monday, Tuesday, Thursday and FridayKey accountabilities: Respond to multiple and complex enquiries in a timely and effective manner through various channels Liase effectively with internal...

  • Business Improvement Officer

    1 week ago

    Sydney, New South Wales, Australia Launch Recruitment Full time

    Western Sydney Location NSW Government | $70.00 per hour + super Initial 12 month contractABOUT THE ROLEWe have an opportunity for an experienced Business Improvement Officer with a strong technical knowledge to join a collaborative team in one of our Public sector clients.The role will focus on process improvement, change management and implementation of...

  • Manager Business Engagement

    1 week ago

    Sydney, New South Wales, Australia NSW Government -Department of Customer Service Full time

    Manager Business Engagement, Ongoing opportunity, Sydney based and Hybrid working. Grade 11/12A rare and rewarding opportunity to make an impact delivering customer-centred government.Working across the Public Sector to drive key reform agenda items within the Life Journeys (LJ) and Government Made Easy (GME) programs of work Genuinely flexible working...

  • Service Improvement Manager

    2 weeks ago

    Sydney, New South Wales, Australia Mission Australia Full time

    Salary $136k + Super + Salary Packaging Benefit Full Time, Permanent Location: Sydney, NSW 2000 (Hybrid) Make a meaningful difference to the lives of Australians in needLife at Mission AustraliaWhen you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our...

  • Community Engagement Support Officer

    1 week ago

    Sydney, New South Wales, Australia Ashdown Consulting Full time

    $570 - $600/day + Super 6 Month Contract Sydney CBD/ WFHCommunity Engagement Support Officer |6 Months |Up to $630/ day inc. Super- $570 - $600/day + Super 6 Month Contract Sydney CBD/ WFHAbout the CompanyThis NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This government...

  • Supporter Engagement Officer

    1 week ago

    Sydney, New South Wales, Australia 4C Recruitment Full time

    Great charity - high profile campaign Love customer service & building relationships? Enjoy variety as well as the opportunity to make a difference? Fabulous cause high profile campaign Hybrid working conditions Passion for building relationships and delivering excellent customer service?This wonderful charity is expanding and hiring, as such they have a...

  • Engagement Support Officer

    1 week ago

    Sydney, New South Wales, Australia Karlka Recruiting Group Full time

    Contract until the 04/06/202- State Government Agency Sydney LocationAbout the companyKarlka Recruiting Group has partnered with a State Government Agency to engage an Engagement Support Officer. This position is located in their busy Sydney office for an initial contract until the 04/06/2024.About the PositionProvide administrative services to support the...