Aps 4/5/6 Case Manager

1 week ago

Sydney, New South Wales, Australia Australian Financial Security Authority (AFSA) Full time

Location:

Adelaide, Brisbane, Hobart, Melbourne, Perth, Sydney

Employment status:
Non-ongoing, Ongoing

Hours:
Full-time

APS classification:
APS Level 4, APS Level 5, APS Level 6

Applications close:
Mon, :29

Eligibility

  • Please note that this opportunity is open only to Australian Citizens._


The successful applicant must have, or be willing to undergo a security clearance to the level of Baseline as a condition of employment.

To satisfy character requirements all AFSA employees must undergo a police records check.


Where a person has received a redundancy benefit from APS agency employment and their corresponding redundancy benefit period has not expired, they may be ineligible for employment.

Information about the role

There are 3 current positions available, in a linear trajectory with skills and experience required adjusted to reflect each level.
-
APS
Senior Insolvency Officer:


APS
  • Case Manager:



APS - Senior Case Manager

This recruitment process will be used to fill a merit pool, for current and future ongoing and non-ongoing vacancies and will be active for up to 18 months.

The Case Manager (APS 4, 5 and 6):

  • Provide excellent customer service to stakeholders (debtors, creditors and third parties) impacted by bankruptcy to minimise the impact of financial failure.
  • Achieve effective outcomes for the Australian community
  • Working from home and flex arrangements available
As the Case Manager (APS 4, 5 and 6) you will:

  • Answering questions from debtors, creditors and other stakeholders
  • Dealing with various stakeholders in both the public and private sector
  • Identification of and supporting vulnerable people
  • Preparing written correspondence
  • Identification of and securing assets
  • Investigation into debtors' financial affairs
  • Investigating public interest matters
  • Contributing to AFSA's purpose and vision

About you:

To be successful in this role, you will:

  • Excellent written and verbal communication skills
  • Ability to work in a fastpaced environment
  • Can exercise judgement and discretion to make decisions and recommendations
  • Organised, resilient and can meet deadlines
  • Can work independently with limited supervision
  • Good time management and prioritisation skills
  • Team player who can work collaboratively

Why AFSA?


You will enjoy excellent conditions including generous superannuation (15.4%), a modern work environment, and flexibility to balance work and personal life.


We are a workplace committed to providing an environment that values diversity and supports staff to reach their full potential.

How to apply?

  • A completed Position Application Form (available from AFSA website)
  • A current resume
  • A
    1page cover letter stating why you are interested in the position, how your skills and experience make you the best person for the position and what value you can add to AFSA.
**For more information about this role, please refer to the Position Description attached above

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