Member Relations Team Member

2 weeks ago


Hoppers Crossing, Victoria, Australia WynActive Full time
Posted: 01/03/2024-

Closing Date: 08/03/2024- Job Type: Casual- Location: Hoppers Crossing- Job Category: Administration and Office,Sport and RecreationWynActive is looking for casual Member Relations Team Member to share our passion for people.

Are you a people-person with a passion for making connections? Do you thrive in an atmosphere where work is fun


We employ a wide range of people, but they all have one thing in common; the energy and passion to build healthy lives We are looking for casuals and a part time Member Relations Team Member to share our passion for people, believe in delivering unrivalled service and thrive under pressure.

Reporting directly to the Member Relations Coordinator, the primary responsibility is to deliver outstanding quality customer service, in particular:

  • Master the art of making members feel like VIPs. Your superpower? Turning a simple conversation into a memorable experience.
  • Be the goto person for gathering feedback and ideas from our members. Your creativity will help us skyrocket to new heights
  • Managing all aspects of the sales process; actively generating new business leads, handle day to day phone, digital and walk in enquiries, implementing all procedures and achieving sales targets.
  • Having an extensive understanding of memberships, programs and other services provided by WLS facilities and easily articulate these to member prospects.
  • Be able to navigate our online client portal and inform customers/ members.
  • Market and promote all programs and services to the customers.
  • Social media moderation
  • Tour prospects around the centre(s), assess prospects needs, provide a price presentation, overcome objections and close the sale.
  • Promoting the benefits of an active and healthy lifestyle to both prospective and current members
  • Ensuring the integrity of the member database is maintained.

Desired Skills and Experience:

Desired Skills and Experience:

  • A genuine passion for delivering and displaying outstanding customer service
  • Previous experience with Perfect Gym software is desirable.
  • Enthusiastic and committed to helping people improve the quality of their lives with fitness and good health habits
  • Share our values of Safety, Innovation and Service
  • A vibrant and confident personality with a positive and results orientated focus
  • Well presented with highly developed communication and interpersonal skills both over the phone and in person
  • Strong organisational skills and attention to detail
  • Ability to work a flexible roster including shifts that fall on evenings, weekends and public holidays
  • Clearance from a Working with Children Check and National Police Check (or willing to obtain)

How to Apply:

Please upload a copy of your resume, and cover letter.

Applications close on Friday 8 March 2024

  • WLS is committed to providing an environment which protects the health, safety and wellbeing of all children and young people. We want children to be safe, happy and empowered. We are committed to ensuring the protection of children and young people from any form of abuse or conduct that puts children at risk. We require applicants to undergo an extensive screening process prior to appointment. If successful, applicants must comply with WLS' Safeguarding Children and Young People Policy._
  • We are passionate about building an inclusive culture that recognises the diverse range of skills, experiences and qualities of our people, and where everyone can contribute fully, feel valued and bring their whole selves to work. We recognise that a workforce that reflects the Australian population leads to better decision making, innovation and employee wellbeing._


  • Hoppers Crossing, Victoria, Australia BIG W Full time

    At BIGW, a job is never just a job.It's the start of something bigger. There are over 15,000 of us, in thebiggest cities and the tiniest towns. And each of us have an importantrole to play. If you have a passion for great customer service, a desire tomake a real difference for families and you're looking for a place todevelop, you could be who we're looking...

  • Branch Team Member

    2 weeks ago


    Hoppers Crossing, Victoria, Australia Plumbers Supplies Co-operative Full time

    We currently have an excellent opportunity for a full time Branch Team Member to join our Hoppers Crossing team.About the roleWe offer our Branch Team Members day Our role includes the following tasks:Customer service at the counter Customer service over the phone Keeping you work area safe and clean Picking and packing orders Loading deliveries Making...

  • Branch Team Member

    2 weeks ago


    Hoppers Crossing, Victoria, Australia Plumbers Supplies Co-operative Full time

    Hoppers CrossingWe currently have an excellent opportunity for a full time Branch Team Member to join our Hoppers Crossing team.About the roleWe offer our Branch Team Members day Our role includes the following tasks:Customer service at the counterCustomer service over the phoneKeeping you work area safe and cleanPicking and packing ordersLoading...


  • Hoppers Crossing, Victoria, Australia Wyndham City Full time

    We are Wyndham , one of Australia's fastest growing and most diverse cities. Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared to welcome over 200,000 new residents by 2040. Shape new possibilities. Be part of something more. A bit...


  • Hoppers Crossing, Victoria, Australia Wyndham City Council Full time

    Werribee location Band 3 salary of $65,898 per annum plus super and a fortnightly RDOWe are Wyndham, one of Australia's fastest growing and most diverse cities.Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared to welcome over 200,000 new...


  • Hoppers Crossing, Victoria, Australia Wyndham City Council Full time

    Werribee location Band 3 salary of $65,898 per annum plus super and a fortnightly RDOWe are Wyndham, one of Australia's fastest growing and most diverse cities.Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared to welcome over 200,000 new...


  • Hoppers Crossing, Victoria, Australia Bunnings Full time

    At Bunnings, you'll make a positive difference to our business and beyond.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Hoppers Crossing, Victoria, Australia Bubblecup Full time

    Location: Pacific Werribee Shopping CentrePosition available: Junior position and senior casual positionsAt Bubblecup we love our bubble tea and we hope you have the same passion for it.We are looking for a Proactive, enthusiastic, passionate team member to be part of our team. The ability to work under pressure Be willing to learn and keep improving...


  • Hoppers Crossing, Victoria, Australia Wyndham City Council Full time

    Full-time, Ongoing role Werribee based Band 2 salary of $65,692.34 plus super and a fortnightly RDOWe are Wyndham, one of Australia's fastest growing and most diverse cities.Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared to welcome...


  • Hoppers Crossing, Victoria, Australia Wyndham City Council Full time

    Werribee based Band 3 salary of $70,403.79 plus super and a fortnightly RDOWe are Wyndham, one of Australia's fastest growing and most diverse cities.Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared to welcome over 200,000 new residents...


  • Hoppers Crossing, Victoria, Australia Wyndham City Council Full time

    Multiple positions available Permanent, fulltime and Werribee based Band 3 salary of $67,739.58 plus super and a fortnightly RDOWe are Wyndham, one of Australia's fastest growing and most diverse cities.Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the...


  • Hoppers Crossing, Victoria, Australia Wyndham City Council Full time

    Permanent full-time local government role Hoppers Crossing based Band 3 salary of $67,739.58 plus super and a fortnightly RDOWe are Wyndham, one of Australia's fastest growing and most diverse cities.Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City...

  • Sales Team Member

    2 weeks ago


    Hoppers Crossing, Victoria, Australia The Good Guys Full time

    Job no:509450Work type:Permanent Full TimeLocation:VIC - MetroCategories:SalesAdvertised:29 Jan 2024 AUS Eastern Daylight TimeApplications close:26 Feb 2024 AUS Eastern Daylight TimeAbout UsAt The Good Guys we're driven by our purpose to help families live better for less. Part of Australia's largest and fastest growing electrical and appliance retailer, we...

  • Sales Team Member

    2 weeks ago


    Hoppers Crossing, Victoria, Australia The Good Guys Full time

    Job no:507390Work type:Christmas CasualLocation:VIC - MetroCategories:SalesAdvertised:07 Aug 2023 AUS Eastern Standard TimeApplications close:04 Sep 2023 AUS Eastern Standard TimeAbout UsAt The Good Guys we're driven by our purpose to help families live better for less. Part of Australia's largest and fastest growing electrical and appliance retailer, we...

  • Warehouse Team Member

    2 weeks ago


    Hoppers Crossing, Victoria, Australia The Good Guys Full time

    Job no:505854Work type:Permanent Full TimeLocation:VIC - MetroCategories:Stock, Storage & DistributionAdvertised:13 Apr 2023 AUS Eastern Standard TimeApplications close:12 May 2023 AUS Eastern Standard TimeAbout UsAt The Good Guys we're driven by our purpose to help families live better for less. Part of Australia's largest and fastest growing electrical and...

  • Warehouse Team Member

    2 weeks ago


    Hoppers Crossing, Victoria, Australia The Good Guys Full time

    Job no:511008Work type:Permanent Full TimeLocation:VIC - MetroCategories:Stock, Storage & DistributionAdvertised:14 Jun 2024 AUS Eastern Standard TimeApplications close:12 Jul 2024 AUS Eastern Standard TimeAbout UsAt The Good Guys we're driven by our purpose to help families live better for less. Part of Australia's largest and fastest growing electrical and...


  • Hoppers Crossing, Victoria, Australia We Hear U Full time

    "WE HEAR U" is a leading NDIS organization committed to providing exceptional care and support to our clients. We are currently seeking a proactive and dynamic Relations Manager to join our team. In this role, you will be responsible for onboarding participants, building connections with Support Coordinators, expanding our business, providing case management...

  • Team Leader

    2 weeks ago


    Hoppers Crossing, Victoria, Australia Supply Chain Full time

    Join Australia's largest retail supply chain:- Western Suburbs location Truganina:- Shift Pattern Tuesday to Saturday 10.00pm to 6.30am:- **Amazing team member benefits, worth around $5,000 - $7,000 per annum in savingsWhy you'll love it hereIn addition to this exciting role, these are some of the benefits we offer:An attractive remuneration package...

  • Warehouse Team Leader

    2 weeks ago


    Hoppers Crossing, Victoria, Australia The Good Guys Full time

    Job no:509865Work type:Permanent Full TimeLocation:VIC - MetroCategories:Customer Service, Administration & OperationsAdvertised:28 Feb 2024 AUS Eastern Daylight TimeApplications close:27 Mar 2024 AUS Eastern Daylight TimeAbout UsAt The Good Guys we're driven by our purpose to help families live better for less. Part of Australia's largest and fastest...


  • Hoppers Crossing, Victoria, Australia Wyndham City Council Full time

    Permanent Full Time position, Werribee based Salary from $98,346 plus super and fortnightly RDOWe are Wyndham, one of Australia's fastest growing and most diverse cities.Wyndham City Youth Services is committed to making a positive difference to the lives of the young people in one of the fastest growing municipalities in Victoria. We are proud to represent...