Claims Coordinator

1 week ago


Fyshwick, ACT, Australia Bay Building Full time
Join a thriving team in this desk based Permanent role in Fyshwick, ACT

  • Wellrenowned insurance company, Prospects for growth & Strong Culture.
  • Take your customer service & admin skills to the next level

About Us

About the Role


Reporting to the State Manager, you will be responsible for the day-to-day customer service and administration of multiple property insurance claims.

You will be in regular contact with clients, internal staff members and customers to keep them updated regarding their claims ensuring a seamless claims process.


Key Activities

  • Process new claims, schedule estimators and submit quotes
  • Answer incoming calls & make outbound calls relating to claims
  • Update notes to internal and client systems
  • Prepare and provide documentation relating to the claim
  • Issue purchase orders to specialist trades
  • Approve incoming invoices from respective trades
  • Scope / contract amendments for presentation purposes

Essential Capabilities and Behaviours

  • Proven customer service and communication skills
  • Strong administrative and organisational skills
  • Ability to plan and prioritise
  • High level of computer competency
  • Claims experience (desirable)
  • Insurance and/or building industry experience (desirable)


As the insurance building sector is heavily influenced by insurable weather events, overtime is occasionally required during these event times.


Why join us?

  • Flexible hybrid WFH options after probation
  • JB HI-FI Discounts
  • Birthday Leave after probation
  • Regular Trade Discounts
  • BUPA Health Insurance Discounts
  • Access to 24/7 Employee Assistance Program for you and your family
  • Be part of a values driven environment with friendly, down to earth people

  • Repair Coordinator

    1 week ago


    Fyshwick, ACT, Australia Bay Building Full time

    Join a rapidly growing insurance building business Manage a portfolio of NSW repair jobs from the ACT office Perm, full time, office based role supporting SIte SupervisorsAbout the CompanyAbout the RoleBased in the ACT office, this role reports to the Team Leader | Streamline (located in NSW). You will administer NSW repair jobs from the authorisation phase...


  • Fyshwick, ACT, Australia Bay Building Full time

    Build on your insurance, claims, admin or scheduling experience Perm, full time role with a growing Insurance Builder Office based role with a National organisationAbout UsAbout the RoleReporting to the Team Leader | Construction (based in Sydney), this role incorporates a range of administrative duties, assists the onsite Supervisor with the management of...


  • Fyshwick, ACT, Australia Fuse Recruitment Full time

    Assistant Account Executive- Location: Fyshwick Australian Capital Territory- Work Type: Permanent- Salary: AU$ AU$75000 per annum + super- Reference: 2199 We are looking for a keen individual to join a client of mine in the Insurance space as an Assistant Account ExecutiveWho will you be working with?What are the benefits? Fantastic opportunity to grow your...


  • Fyshwick, ACT, Australia The Good Guys Full time

    Job no:505177Work type:Permanent Full TimeLocation:ACT - MetroCategories:Customer Service, Administration & OperationsAdvertised:13 Feb 2023 AUS Eastern Daylight TimeApplications close:10 Mar 2023 AUS Eastern Daylight TimeAbout UsAt The Good Guys we're driven by our purpose to help families live better for less. Part of Australia's largest and fastest...

  • Claims Coordinator

    2 months ago


    Fyshwick, Australia Bay Building Full time

    Join a thriving team in this desk based Permanent role in Fyshwick, ACT - Well-renowned insurance company, Prospects for growth & Strong Culture. - Take your customer service & admin skills to the next level **About Us** **About the Role** Reporting to the State Manager, you will be responsible for the day-to-day customer service and administration of...

  • Repair Coordinator

    3 weeks ago


    Fyshwick, Australia Bay Building Full time

    Join a rapidly growing insurance building business - Manage a portfolio of NSW repair jobs from the ACT office - Perm, full time, office based role supporting SIte Supervisors **About the Company** **About the Role** Based in the ACT office, this role reports to the Team Leader | Streamline (located in NSW). You will administer NSW repair jobs from the...

  • Service Coordinator

    2 weeks ago


    Fyshwick, Australia Clark Equipment Full time

    A position exists for an experienced Service Coordinator to join the team in our Canberra branch. This is a great opportunity with a large, stable and reputable organisation. **Job details**: - Be the first Branch point of contact for Service clients - Provide great customer service in dealing with client servicing requirements, ‘Own’ the enquiries end...


  • Fyshwick, Australia Bay Building Full time

    Build on your insurance, claims, admin or scheduling experience - Perm, full time role with a growing Insurance Builder - Office based role with a National organisation **About Us** **About the Role** Reporting to the Team Leader | Construction (based in Sydney), this role incorporates a range of administrative duties, assists the onsite Supervisor with...


  • Fyshwick, Australia The Good Guys Full time

    **Job no**:505177 **Work type**:Permanent Full Time **Location**:ACT - Metro **Categories**:Customer Service, Administration & Operations **Advertised**:13 Feb 2023 AUS Eastern Daylight Time **Applications close**:10 Mar 2023 AUS Eastern Daylight Time **About Us** At The Good Guys we‘re driven by our purpose to help families live better for less. Part of...


  • Fyshwick, Australia Indigeco Pty Ltd Full time

    85K + SUPER + CAR - Valid License - ASAP START/ Fyschwick location **Position Overview**: Our renowned client is currently seeking a dedicated and skilled Technical Field Officer to join their team as part of their commitment to delivering high-quality maintenance services. Reporting to the District Manager, the Technical Field Officer will play a vital...


  • Fyshwick, Australia CDC Data Centres Full time

    **About us**: Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities. Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and...