Program Manager

2 weeks ago

Sydney, New South Wales, Australia Humanity Health Group Full time

Program Manager

Program Manager

Who we are

At Humanity Health Group, every day, we're improving quality of life. Our organisation stands out because we collaborate with individuals, providing personalised, qualified, goal-directed programs and support within their everyday environments.

For our customers, we deliver innovative allied healthcare solutions that create meaningful, tangible life-enhancing outcomes. We push the boundaries of 'what's been done' to create the solution that needs to be done.

For our employees, we provide an industry-leading 'Humanity Life Policy' that encourages you to cultivate your version of a balanced life and meaningful career across our global brand family.

About the role

Aspire Early Intervention encompass a number of clinics across Australia that operate under the broader umbrella of HHG

The primary function of the Program Manager is to plan, develop, and monitor a variety of behaviour support service delivery options to meet the needs of clients diagnosed with Autism Spectrum Disorders (ASD) and/or other behavioural and social/communication challenges.

The Program Manager leads each child's therapy team and provides ongoing training and direct supervision to team members.

The Program Manager consults with and instructs team members regarding pro-active educational programming and behavioural supports; develops and implements comprehensive treatment plans; and collaborates with team members, related services providers, families, and other agencies as appropriate.

Program Managers are responsible for the following duties:

  • Use appropriate assessment instruments to develop skills building programs that reflect identified behavioural objectives and other outcomes, and ensures treatment fidelity across Behaviour Technicians and Behaviour Support Practitioners
  • Implement treatment plans, document contacts and observations, and use professional knowledge and independent judgment to strategise continuous improvements.
  • Provide training to, and clinical supervision of clinicians through observation, meetings, performance coaching and other methods.
  • Provide consultation, training, modeling and assistance to team members as needed in strategies and methodologies for working with children on the autism spectrum and/or who have behavioural, adaptive, and/or social/communication challenges.
  • Establish and maintain data measurement, collection, and analysis systems for clients receiving behavioural interventions.
  • Maintain appropriate documentation and complete assessments and reports as required
  • Ensure that all treatment plans and programs comply with contract requirements, satisfy all relevant insurance certification and other expectations, and meet or exceed professional standards
  • Maintain highly organised, consistent, thorough, and systematic record keeping practices
  • Effectively co-ordinate with each family, administrative personnel and colleagues
  • Develop strategies for the stability of quality services when clients experience transitions
  • Demonstrate workplace behaviours that align with Aspire's values and philosophy
  • Other reasonable duties as directed

Essential Criteria:

  • Current certification by the Behavior Analyst Certification Board as a Board Certified Behavior Analyst (BCBA) or Board Certified Assistant Behavior Analyst (BCaBA), OR significant progress toward meeting certification requirements
  • A minimum of three years of recent experience working with individuals who have autism spectrum disorders and their families
  • Knowledge of early childhood and autism assessment tools and procedures, and thorough knowledge of child development. Experience developing positive behaviour support plans and programs; experience teaching social interaction and play skills
  • Knowledge of current methods and techniques of applied behaviour analysis and discrete trial training; ability to communicate effectively verbally and in writing with clients, parents, and professionals; competence in analysing assessment results, designing appropriate individual treatment plans and behavioural programs, and monitoring progress
  • Maintain a status with the NDIS Quality & Safeguards Commission as a "suitable" NDIS behaviour support practitioner
  • Strong communication skills to work with a diverse team including excellent written and oral English.
  • Excellent customer service skills
  • Highly efficient with time, management, able to take initiative and work independently
  • Enthusiasm, flexibility and a commitment to quality delivery of services
  • Competent use of Word, Excel, PowerPoint and ability to use email effectively
  • An acceptable Police Check
  • Hold a valid Working with Children Check or other relevant state children's check
  • Completion of the NSW Department of Education mandatory reporting module or similar requirement in other states/territories.

What we offer

When you join you will be part of Humanity Health Group – a group of brands that offers healthcare support across the country. When you join our team, you get more than 'just a job'. You get a career.

You'll also benefit from these perks:

  • Unrivalled professional support, including clinical supervision, case coaching, and mentorship
  • Monthly professional development days, including access to PhD, research, and leadership programs
  • Continuous career growth with an established brand, and access to our 12 brands offering diverse pathways to suit your work/life needs as they change
  • Support from an innovative organisation that feeds new ideas and recognises high performance
  • Flexible conditions and a 'Better Life' policy for all staff
  • Numerous rewards and incentives and health and wellbeing benefits
  • Connection with a high performing and supportive workplace culture

Keen to join us, yes?

If this sounds like you, we'd love to hear from you. Please email your CV to or Apply Now.

  • Exciting management opportunity for current BCBA and/or BCaBA's
  • Support from an innovative organisation and unrivalled professional support
  • Continuous career growth within an established brand

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