![Lite n' Easy](https://media.trabajo.org/img/noimg.jpg)
Contact Centre Consultants
2 weeks ago
Introduction:
At Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat. We make it easy for people to eat well, whether they want to lose weight or simply stay healthy.
As a quality driven food company, all of our creative energies go into making our meals as delicious as they are healthy.
Description:
Our focus on quality and exceeding our customer's needs mean that as a business we are continuously growing and as a result we are looking for Full time Customer Service Consultants to join our Contact Centre team in Eastern Creek to start on Monday 27th February.
About our Contact Centre:
Contact Centre Hours of Operation:
Monday to Thursday - 8am to 6pm & Friday 8am to 5pm. No weekend work.
Training:
Full 4 weeks' training is provided to support our new team members. Training hours are 8am-4pm
Here are some of the fantastic benefits we offer when you join our great team:
- Free and secure ONSITE PARKING
- FREE GYM with equipment as good as your local gym
- Onsite PERSONAL TRAINER to help you achieve your health goals
- Company DOCTOR who visits regularly for skin and general health checks
- DISCOUNTED Lite n' Easy food
THEMED EVENTS
- Melbourne Cup celebrations, Easter Coffee Cart, Family fun days for you and family, Christmas Gift Cards, after 1 year of service
- REWARD & RECOGNITION PROGRAM to celebrate your success
- Other benefits like discounts on health insurance + more.
In this role, you will:
- Receive a high level of SUPPORT from our AMAZING TEAM LEADERS
- Answer INBOUND PHONE CALLS from our customers
- Process PHONE-BASED SALES ORDERS into the system
- Provide accurate PRODUCT INFORMATION
- Accurately UPDATE CUSTOMER RECORDS
- Assist customers with COMPLAINT RESOLUTION (not that we get many)
- Show EMPATHY for people needing SUPPORT and ENCOURAGEMENT
To be successful in this role, you'll need the following:
- PREVIOUS CUSTOMER SERVICE EXPERIENCE
- call centre, office, retail & hospitality backgrounds welcome
- EXCELLENT COMMUNICATION skills
- COMPUTER skills
- TO BE A TEAM PLAYER.
- Be FLEXIBLE and ADAPTABLE to change
- Able to start on MONDAY 27th FEBRUARY
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