Store Manager

1 week ago

Sydney, New South Wales, Australia Gong Cha Australia Full time

Store Manager Responsibilities
Staff management

  • Training, supervising and appraising staff
  • Creating and managing weekly rosters
  • Maintaining employees' attendances
  • Ensuring compliance with health and safety legislation for staff
  • Training and reviewing staff new processes/products/policies regularly
  • Providing a twoway communication and emphasis in motivation and teamwork
  • Reviewing staff work performance regularly
Cash and sales management

  • Managing cash deposit for store
  • Maintaining statistical and financial records—cashup settlements
  • Organising all receipt (cash deposit, cash in and out, daily cash up summary) to accounting team.
  • Maximising profitability and setting/meeting sales targets, including motivating staff to do so
Stocktake management

  • Overseeing stock control and placing orders
  • Updating the store's stocktake and place weekly/fortnightly orders on Inventory App
  • Compiling monthly order sheets and sending to head office
Store management

  • Maintaining store cleaning up
  • Being proactive about reporting store equipment, maintenance and repairs.
  • Machines maintenances (fridges, blenders) Report Ad hoc maintenance to Regional Manager for further procedure.
  • Dealing with customer queries and complaints, identify customers' needs and respond proactively to all of their concerns
  • Preparing promotional materials and displays
  • Attending weekly meetings
  • Learning, reviewing and updating regularly of new products/processes/policies
  • Liaising with regional manager, report on management regarding sales results and productivity.
  • Managing all Food & Beverage and daytoday operations within budgeted guidelines and to the highest standards
  • Preserving excellent levels of internal and external customer service
  • Fulfill targets, schedules, policies and procedures

Salary:
From $56,000.00 per year

Benefits:

  • Free drinks

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Sydney, NSW 2000: Reliably commute or planning to relocate before starting work (required)

Experience:

  • Leadership: 1 year (required)
  • Retail management: 1 year (required)

Work Authorisation:

  • Australia (required)

Work Location:
In person

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