Technical Account Manager, ANZ-PS Brisbane

1 week ago


Brisbane, Queensland, Australia Amazon Full time
Technical Account Manager, ANZ-PS Brisbane

Job ID: Amazon Web Services Australia Pty Ltd

As a Technical Account Manager (TAM) at Amazon Web Services, you will be an essential part of the Enterprise Support team overseeing the success of enterprise support Public Sector clients in developing and maintaining applications and services on the AWS platform.

  • Act as a single point of contact to Enterprise Accounts
  • Understand your customers' outcomes and business goals
  • Offer AWS service improvement recommendations aligned with your customer's strategy and architecture
  • Evaluate, analyze, and present periodic reviews of operational performance to customers
  • Provide detailed reviews of service disruptions, metrics, and prelaunch planning
  • Advocate for customer requirements within AWS
  • Participate in customer meetings
  • Collaborate with AWS engineers to ensure prompt resolution of customer issues
  • Plan and execute business-critical events for customers on AWS

We are open to hiring candidates to work out of Brisbane, QLD, AUS.

BASIC QUALIFICATIONS

Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data, and Analytics, Security, Applications Development.

5+ years of experience in roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer, or similar positions.

PREFERRED QUALIFICATIONS

Computer Science or Math background.

Working knowledge of software development practices and technologies

Experience working with AWS technologies

Solid understanding of technology budget management

Acknowledgement of country: In the spirit of reconciliation, Amazon recognizes the Traditional Custodians of land throughout Australia and their connections to land, sea, and community.

IDE statement: Amazon is dedicated to fostering a diverse and inclusive workplace, being an equal opportunity employer.

Posted: April 22, 2024 (Updated 10 days ago)

Posted: March 12, 2024 (Updated 26 days ago)

Amazon is committed to a diverse and inclusive workplace, being an equal opportunity employer.



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