Client Services Coordinator Chartered Accounting
2 weeks ago
- Flexible work hours
- Modern new office
The Firm
Our client is an established Sydney accounting firm with over 60 years in the market. They have a supportive workplace culture with high staff retention and a good social club.
The Role
Work closely with the accounting team and act as a primary point of liaison with the clients.
The role involves:
- Managing the administration of the firm's workflow system
- Undertaking all of the administrative functions of the accounting work, enabling the accountants to become more efficient so as to better service our clients
- Liaising with clients to gather all required information in a timely manner
- Following up with clients to ensure accountants' queries are resolved as quickly as possible to ensure prompt turnaround
- Providing customer service over the phone to clients
- Lodging Tax Returns on the ATO portal
- Lodging corporate secretarial documents with ASIC
- Maintaining a client relationship management system and electronic document management system
- Flexible working hours start early and finish early
Requirements for the role include:
- Exemplary office management skills
- Experience gained in an accounting firm (essential)
- Strong communication skills
- Well presented, strong relationship management skills
- A friendly and flexible personality
- Working knowledge of Xero
Outstanding verbal and written communication skills are essential as is the ability to work well in a team environment and accept responsibility.
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