Client Services Coordinator Chartered Accounting

2 weeks ago


Sydney, New South Wales, Australia Clark Miller Full time
Generous remuneration package

  • Flexible work hours
  • Modern new office

The Firm
Our client is an established Sydney accounting firm with over 60 years in the market. They have a supportive workplace culture with high staff retention and a good social club.

The Role
Work closely with the accounting team and act as a primary point of liaison with the clients.

The role involves:

  • Managing the administration of the firm's workflow system
  • Undertaking all of the administrative functions of the accounting work, enabling the accountants to become more efficient so as to better service our clients
  • Liaising with clients to gather all required information in a timely manner
  • Following up with clients to ensure accountants' queries are resolved as quickly as possible to ensure prompt turnaround
  • Providing customer service over the phone to clients
  • Lodging Tax Returns on the ATO portal
  • Lodging corporate secretarial documents with ASIC
  • Maintaining a client relationship management system and electronic document management system
  • Flexible working hours start early and finish early

Requirements for the role include:

  • Exemplary office management skills
  • Experience gained in an accounting firm (essential)
  • Strong communication skills
  • Well presented, strong relationship management skills
  • A friendly and flexible personality
  • Working knowledge of Xero
This is a diverse role where you will be dealing directly with clients and accountants on our team.


Outstanding verbal and written communication skills are essential as is the ability to work well in a team environment and accept responsibility.



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