Health Information Services Team Leader

2 weeks ago


Brisbane, Queensland, Australia Ramsay Health Care Full time

Health Information Services Team Leader

North West Private Hospital
Take your skills to the next level as part of the Ramsay Team A key leadership opportunity in a permanent part-time role

About the Role


The Health Information Services Department is seeking an energetic, committed Team Leader with a strong teamwork focus and exceptional customer service skills to assist in the day to day coordination of the Health Information Services Department activities.

To be successful you will be dynamic, flexible and motivated to excel in team management.

This role will require you to lead a small team to ensure departmental tasks are achieved in an effective and efficient manner.

This role will see you reporting to The Health Information Manager

Key Responsibilities:

  • Oversee functions and requirements of Health information services area playing a key role in providing first point support to team.
  • Seek, locate and obtain medical records as requested (i.e. for patients coming in, current inpatients, quality purposes and clinical needs)
  • Answer and action queries from internal and external customers in a polite, timely and efficient manner
  • Assess quantities and order medical record forms
  • Prepping charts for the theatre list
  • Pickup and delivery of medical records to the wards and to the relevant areas in the hospital
  • Actioning requests for information in an efficient and timely manner adhering to policy guidelines
  • Maintain high level of confidentiality and privacy in relation to information and in accordance with privacy principles, policies and procedures
  • Accurately track medical records in and out of the department if required
  • Perform 'culling' and archiving of medical records in a timely and methodical manner
  • File medical records and correspondence in a timely manner
  • Perform and assist with quality improvement activities of the department
  • Comply with relevant department policies and procedures
  • Perform other duties as directed by Manager

Essential criteria

  • Experience working in a medical records department and a strong background in administration
  • Experience in supervising and rostering staff
  • Ability to manage multiple tasks and deliver results with strict timeframes
  • Exceptional customer service skills and commitment to meet both internal and external customer expectations and requirements
  • Effective communication skills and proven ability to work effectively in a team environment and independently as required
  • High degree of attention to detail and accuracy with demonstrated attention to detail
  • Demonstrated problem solving and conflict resolution skills.
  • Demonstrated organisational skills and the ability to plan and coordinate workflow

Desirable

  • Previous medical records experience
  • Certificate of Medical Terminology
  • Knowledge of relevant software (ie Meditech, ePas etc)

The Hospital


North West Private Hospital is a fully accredited surgical, obstetric and medical hospital situated 15 minutes North West of the Brisbane CBD in the leafy suburb of Everton Park.

It is an acute care hospital committed to providing the highest standards of specialised services, skilled personnel and sophisticated technologies.


The hospital is licensed for 150 beds and has recently undergone a $55 million upgrade that has included the incorporation of additional beds, two additional operating theatres with advanced Stryker equipment, additional four oncology chairs, a multi deck car parking building (with free parking) and a new separate specialist consulting suite building on site.

Benefits

  • Free onsite
    car parking:
  • Extensive Professional development programs including
    Postgraduate and Formal Education Scholarships:
  • Access our flexible work opportunities and
    have a say in your roster times:
-
Flexible Leave Program: purchase additional annual leave

  • Free access to permanent employees
    Discounts off hospital and extras private health insurance
-
Study leave:

  • Permanent employees and their families are eligible for a
    fitness passport to help achieve your wellness goals with a discounted gym membership
-
Discounts off hospital and extras private health insurance - you'll pay less for hospital cover and receive a higher extras limit for things like General and Major Dental
-
Hospital, Allied Health & Pharmacy discounts:


  • Salary sacrifice opportunities eg, airport lounge membership, self-education expenses and more
-
Paid parental leave:

  • Corporate rates on Hertz car rentals
  • Recognition and
    rewards programs:
-
Community service leave - ask to find out more specific details

How to apply

  • Must be
    vaccinated against Covid19 a vaccine approved by the Australian Technical Advisory Group on Immunisation
- _Must provide a _
National Police check conducted within the previous 12 months

  • According to the role, Ramsay may require a
    Working-WithChildren check and **pro


  • Brisbane, Queensland, Australia Ramsay Health Care Full time

    Health Information Services ManagerPermanent full-time | Greenslopes Private HospitalAbout the RoleWe are seeking a highly motivated and enthusiastic individual to manage the operational and strategic development of health information services at Greenslopes Private Hospital. Working in a fast-paced environment, this is a unique opportunity to grow and...


  • Brisbane, Queensland, Australia Ramsay Health Care Full time

    Manager Health Information ServicesGreenslopes Private Hospital, GreenslopesFULL TIMEAbout the roleThis position requires an experienced Health Information Services Manager with knowledge of private health funding models, clinical coding and health records management, including legislative compliance and data reporting. This role will work closely with the...


  • Brisbane, Queensland, Australia Queensland Health Full time

    About UsChildren's Health Queensland is a specialist statewide hospital and health service dedicated to caring for children and young people from across Queensland and northern New South Wales.We are committed to collaborating with all of our healthcare partners, most importantly families, to ensure we consistently deliver safe, high-quality patient and...


  • Brisbane, Queensland, Australia Queensland Health Full time

    About UsChildren's Health Queensland is a specialist statewide hospital and health service dedicated to caring for children and young people from across Queensland and northern New South Wales.We are committed to collaborating with all of our healthcare partners, most importantly families, to ensure we consistently deliver safe, high-quality patient and...


  • Brisbane, Queensland, Australia Queensland Health Full time

    About UsChildren's Health Queensland is a specialist statewide hospital and health service dedicated to caring for children and young people from across Queensland and northern New South Wales.We are committed to collaborating with all of our healthcare partners, most importantly families, to ensure we consistently deliver safe, high-quality patient and...


  • Brisbane, Queensland, Australia Queensland Health Full time

    About the roleThe Service Line Health Information Officer is responsible for coordination and conduct of all Health Information Management related functions within their allocated Program. The Service Line Health Information Officer will also act as an expert professional consultant in the area of clinical documentation, Weighted Activity Unit optimisation...


  • Brisbane, Queensland, Australia Queensland Health Full time

    About the roleThe Service Line Health Information Manager is responsible for coordination and conduct of all Health Information Management related functions within their allocated Program. The Service Line Health Information Manager will also act as an expert professional consultant in the area of clinical documentation, Weighted Activity Unit optimisation...


  • Brisbane, Queensland, Australia Queensland Health Full time

    Are you passionate about outcomes for children and young people across Queensland?We're committed to providing life-changing healthcare for children and young people for a healthier tomorrow.About the Child and Youth Community Health ServicesThe Child and Youth Community Health Services (CYCHS) brings together a variety of specialist community services to...


  • Brisbane, Queensland, Australia Ramsay Health Care Full time

    Permanent full-time opportunity:- Free parking available + a thrive social club:Access Hospital, Allied Health and Pharmacy discountsAbout the RoleOur Health Information Services (HIS) is a busy department providing a range of services to internal and external customers. We are the backbone of the hospital without our work our clinicians cannot provide high...


  • Brisbane, Queensland, Australia The State of Queensland Full time

    Children's Health Queensland Hospital and Health Service (CHQ HHS) is a renowned leader in paediatric healthcare, education, and research. With a team of over 5000 professionals, we stand out in the way we provide care to children, young individuals, and their families daily. Our focus is on delivering patient and family-centred care at all service levels,...


  • Brisbane, Queensland, Australia Randstad Australia Full time

    Health Information Services Manager - Brisbane/Northern Suburbs We are currently seeking a seasoned or adaptable Manager for Health Information Services (HIS) to join our client's team with a Hospital in Brisbane and Northside locations. Reporting directly to the National Manager of HIS, your primary responsibility will be to oversee the department, focusing...


  • Brisbane, Queensland, Australia Randstad Australia Full time

    Health Information Services Manager - Brisbane/Northern Suburbs We are currently seeking a seasoned or adaptable Manager for Health Information Services (HIS) to join our client's team with a Hospital in Brisbane and Northside locations. Reporting directly to the National Manager of HIS, your primary responsibility will be to oversee the department, focusing...

  • Team Leader

    2 weeks ago


    Brisbane, Queensland, Australia Queensland Health Full time

    About the roleQueensland Mental Health Benchmarking Unit (QMHBU) is a state-wide service hosted by Mental Health and Specialised Services and is located at The Park - Centre for Mental Health. QMHBU facilitates state-wide benchmarking for extended treatment and residential inpatient mental health services - Community Care Units, Secure Mental Health Units...


  • Brisbane, Queensland, Australia Mater Health Services Full time

    Apply now Job no: Work type: Permanent Location:Newstead Categories: C-Suite & General Management Mater Health has an exciting permanent opportunity for an experience Information Management professional to join us as our new Director Information Management.Reporting to the Senior Director Private Revenue and Information Management this role will see you work...


  • Brisbane, Queensland, Australia The State Of Queensland Full time

    Children's Health Queensland Hospital and Health Service (CHQ HHS) is a recognised leader in paediatric healthcare, teaching and research.With a dedicated team of more than 5000 people, our point of difference is in the way we provide care to children, young people and their families every day.This is through our steadfast commitment to providing patient and...


  • Brisbane, Queensland, Australia The State Of Queensland Full time

    Children's Health Queensland Hospital and Health Service (CHQ HHS) is a recognised leader in paediatric healthcare, teaching and research.With a dedicated team of more than 5000 people, our point of difference is in the way we provide care to children, young people and their families every day.This is through our steadfast commitment to providing patient and...


  • Brisbane, Queensland, Australia The State of Queensland Full time

    Children's Health Queensland Hospital and Health Service (CHQ HHS) is a recognised leader in paediatric healthcare, teaching and research. With a dedicated team of more than 5000 people, our point of difference is in the way we provide care to children, young people and their families every day. This is through our steadfast commitment to providing patient...

  • Team Leader

    2 weeks ago


    Brisbane, Queensland, Australia Queensland Health Full time

    About the roleThe Team Leader is responsible for providing high level leadership and operational management to the Biala and Youth Psychosocial Treatment Team, Metro North Mental Health - Alcohol and Drug Service (MNMH-ADS), to ensure service provision is evidence informed and meets safety and quality standards. The Team Leader will deliver high level...


  • Brisbane, Queensland, Australia Queensland Health Full time

    The essential requirements for this role are:Advanced applied technical knowledge and skills in the area of SAP HR and myHR and associated systems and demonstrated ability to be an escalation point and provide knowledge expertise in relation to complex establishment, workflow and technical issues. Ability to manage and lead a team within a complex and...

  • Team Leader

    2 weeks ago


    Brisbane, Queensland, Australia Queensland Health Full time

    Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population.This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing...