Business Office Clerk

2 weeks ago

Melbourne, Victoria, Australia Ramsay Health Care Full time

Permanent full-time | permanent Part-Time or casual positions:


  • Flexible working hours | Shift hours 6/7 am to 2pm with some alternative Shifts available:

About The Role


As our Administrative Clerk, you are responsible for providing administrative support and assistance to patients and their families upon their arrival to the hospital.

The key responsibilities of this job include, but are not limited to;

  • Assist the reception, administration and clinical teams by coordinating the necessary clerical requirements for patients' admission to discharge
  • Admission scheduling processes to ensure appropriate bed management and utilisation
  • Managing incoming and outgoing calls to the front desk
  • Provide timely and accurate information to queries by patients, visitors and other staff and departments
  • Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients
  • Compilation and management of patient admission papers and clinical notes

Your Skills and Experience

  • To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy environment.
  • The ability to converse and be empathetic while managing a busy flow of admissions and discharges is a key skill needed for this role.
  • You will have strong communication and interpersonal skills and should be comfortable working in a team of doctors, nurses, pathologists, administrators and nonclinical staff.
  • Computer literacy including the Microsoft Office suite of programsExperience either in a medical administration setting or a reception role will be ideal.
  • Experience with Patient Management Systems, ideally Meditech, is highly desired, though not essential.

About Ramsay


We are a leading provider of health care services with a special culture known as "The Ramsay Way" and a philosophy of "People Caring for People".


  • We value strong, healthy relationships by respecting and recognising those we work with.
  • We strive to continuously improve and we take pride in our achievements.
  • We seek to grow sustainably because we care about our people, our community and our planet.

Ramsay Benefits

  • Extensive Professional development programs including
    Postgraduate and Formal Education Scholarships:


Flexible work opportunities

  • have a say in your roster times:
  • Permanent employees and their families are eligible for a
    fitness passport to help achieve your wellness goals with a discounted gym membership
  • Corporate discounts for leisure travel with Accor and Quest Hotels and Qantas Club membership fees
  • Discounts on personal care hire from Hertz
  • National scholarship program available to support your career progression
  • Free access to
    LinkedIn Learning over 18,000 courses to advance your professional education
  • Access counselling,
    wellbeing services, legal and financial assistance
-
Flexible Leave Program: purchase additional annual leave
-
Discounts off selected hospital and extras private health
insurance - you'll pay less for hospital cover and receive a higher extras limit for things like General and Major Dental
-
Hospital, Allied Health & Pharmacy discounts:


  • Salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more
  • Please note that casual employees may not be eligible for all benefits.
  • Must be
    vaccinated against Covid19 a vaccine approved by the Australian Technical Advisory Group on Immunisation including flu vaccination
- _Must provide a _
National Police check conducted within the previous 12 months

  • According to the role, Ramsay may require a
    Working-WithChildren check and
    proof of immunisation against infectious diseases.

Applications close:
The 19th** of August 2023

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