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Lead Officer, Dispute Services Coordination and
3 months ago
The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government.
We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses.We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.
About the roleThis role is a pivotal support role across Dispute Services and supports both the Manager Strategic Operations and the broader Dispute Services leadership team to ensure a high level of responsiveness in stakeholder management.
Key accountabilities include:
- Working closely with the Chief and Deputy Chief Dispute Resolution officers, be the lead liaison officer for Dispute Services to the offices of the Executive Director and Deputy Secretary within the Customer and Regulatory Services division as well as the wider department.
- Providing high level support, advice and coordination for governance and compliance functions across Dispute Services, including developing and coordinating responses to Ministerial and Executive correspondence and briefs, coordinating conflicts of interest and outside employment requests, and managing legislative appointments of frontline staff across the group.
- Leading the digitisation requirements of Dispute Services including implementation to ensure all required records are stored according within the departmental document management system TRIM and relevant digitisation approvals are in place.
- Delivering high level project management support and advice across Dispute Services including ensuring agreed deliverables are completed on time and on specification.
About you
To be considered for the role, you must be able to demonstrate:
- Experience working in high level governance, administration, and corporate support.
- Ability to adapt systems and processes quickly to changed priorities and situations.
- Ability to guide others to create a culture of collaboration; identifies, and works to overcome, barriers to knowledge or information sharing; identifies opportunities to work with other teams to deliver outcomes.
- Understanding of clients or stakeholders' context to design and implement systems for continuous improvement within team or organisation
How to apply
- a resume; and
- a cover letter which addresses the key selection criteria (within three pages)
Other relevant information
The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act), to support this DPC/DGS has a COVID-19 Vaccination policy which strongly recommends all DGS employees be fully vaccinated.
This position is only open to applicants with relevant rights to work in Australia.DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.
