HR Services Coordinator

2 weeks ago

Melbourne, Victoria, Australia McMillan Shakespeare Full time

The McMillan Shakespeare Group (MMS) is a trusted provider of salary packaging, novated leasing, disability plan management and support co-ordination, asset management and related financial products and services.

Through our subsidiaries, we offer a breadth of services and expertise designed to responsibly deliver superior long-term value to our clients and customers, which include Federal and State governments and some of the largest public and private sector, health and charitable organisations.


We currently have an opportunity for someone to join the Group HR Team and bring their transferable skills to the role.

This role would suit someone with an eye for detail, an analytical mind and a desire to pursue a role in HR.


As a HR Services Coordinator you will be responsible for providing effective and timely service delivery of employee lifecycle events, including Workday (our HRIS) and administrative duties relating to existing employee changes and providing support and guidance for onboarding and offboarding of employees in line with company policies and procedures.


The HR Services Coordinator provides assistance and guidance to the HR Team and business on Workday and employee lifecycle events, whilst ensuring compliance with all audit requirements.


Key responsibilities will include:

  • Maintaining employee lifecycle events, including:
  • Checking of all new hire offer letters and employment contracts and providing feedback and resolution to issues identified
  • Preparation of employment contracts, all other lifecycle related letters and associated paperwork for existing employees;
  • Working in partnership with HR Partners and Talent team to ensure accurate employee records in Workday;
  • Working in collaboration with the Payroll team to ensure all employee data including remuneration details are accurately recorded in the payroll system within the established payroll deadlines; and
  • Administering the HR inbox and actioning all requests and queries within agreed SLA's.
  • Ensure all employee lifecycle activities are compliant with relevant Acts, policies and audit requirements.
  • Partner with the HR team to ensure all online employee folders are current and up to date.
  • Provide assistance and guidance to HR Partners, payroll, leaders and employees in following policies and processes and act as a point of contact for Workday / employee lifecycle related queries.
  • Running of reports and completing audits per Audit Findings & Actions Register.
  • Work in partnership with the broader HR team to ensure consistent, timely and accurate delivery of project outcomes.
  • Assisting the Reward, Policy & HRIS team with projects and administrative tasks.
Required attributes

  • High level of accuracy and attention to detail.
  • Excellent communication skills and highly service oriented.
  • Strong planning, time management and organisation skills.
  • Strong numeracy and basic reporting skills.
  • Previous experience within a HR / Payroll services role
  • Knowledge of HR organisational policies and practices.
  • Knowledge of current employment legislation.

What we can offer you:

  • Our strong peoplefirst culture
  • Flexible/hybrid working to enhance your work/life balance
  • Novated lease benefits and discounts 12 weeks Paid Parental leave and access to our Parents Portal
  • Exempt Employee Share Plan
  • Paid Income Protection Insurance under MMSG default Super plan
  • Access to a broad range of learning and development programs
  • Career break and volunteering leave
  • Access to Employee Assistance Program and annual Flu vaccination
  • Lifestyle Rewards program


As an employer who embraces Diversity, Equity & Inclusion, we hold a collective commitment to foster an environment where all differences are valued and respected.

We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply.

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