Medical Receptionist
2 weeks ago
- Part-Time (3 days): Monday, Wednesday and Friday
Bondi Junction
- Westfield Tower 1
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Limited Tenure: 12 months Parental Leave Replacement_:
_Part-Time (3 days): Monday, Wednesday and Friday_:
_Immediate start required_:
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_Bondi Junction
Westfield Tower 1_
Monash IVF are leading the future of reproductive care
Monash IVF is renowned for advancing the delivery of reproductive health services for contemporary lifestyles. As leaders in our field, we provide comprehensive and compassionate care to improve the experience and outcomes for patients.
Monash IVF Group values each and every one of our employees
Leading the evolution of care also means caring for our people. We ensure all employees feel included, supported and valued.
Being part of the Monash IVF Group gives you access to many benefits, including the following:
- A Learning & Development Framework that supports your professional development
- Access to a contemporary Employee Assistance Program for employee wellbeing; physical, mental, social and financial.
- Discounts on MIVFG fertility and ultrasound services
- Paid IVF Leave
- Paid Parental Leave 10 weeks plus superannuation
A role with unique responsibilities
Our Patient Services Coordinators (Medical Receptionist) have a very important role at Monash IVF. You will be the first-person patients meet when they engage with our clinic. With exceptional service, underpinned by compassion and attention to detail, you will directly enhance the patient experience.
Under guidance from the Patient Services Team Leader, your responsibilities include:
- Delivering exceptional caring service to all patients
- Providing general administrative support to the team
- Managing patient bookings and monitoring clinic appointments
- Accurate data entry into the patient management system
- Medical billing and receipting
- Providing practice management support to our doctors as required
Understanding there are ups and down in reproductive health, our Patient Services Coordinators will be sensitive to the needs of patients and will support their wellbeing through timely and considered communication.
Ideally you will bring the following:
- Experience with monitoring a switchboard in a professional manner
- Knowledge of medical terminology (desirable)
- Excellent telephone manner
- Exceptional computer and IT skills, Microsoft Office Suite essential
- Strong attention to detail
- Ability to work cohesively within a multidisciplinary team
- Superior time management skills with proven ability to multitask
- A willingness to embrace the Monash IVF Group principles
- Care, Collaborate, Communicate, Commitment, Create.
Closing Date: 26 March 2023
Danielle Benedek
HR Business Partner NSW
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