Membership/ Refunds Clerk

• Research returned merchandise for item number, past and current price, department number, and warranty information
• Write or key information in register system for disposition tags on nonsaleable items, slipprints in register, and attach to items
• Writ or key information for price adjustment slips, slipprints in register, and retains the information
• Attaches return receipts to merchandise
• Issues refunds by cash or credit card
• Maintains large register fund in organised manner
• Order and verify cash fund increases
• Correct ringing errors for members, with approval of supervisor
• Collect or refunds monetary difference
• Follow proper departmental procedures for documentation and performance of duties, such as obtaining supervisor signatures when necessary and signing all register receipts
• Obtain Majors Sales Assistant approval
• Test returned diamonds, gets Majors Sales Assistant approval on returns from Majors area
• Call for immediate lockup of security items
• Assist at membership counter with membership signups, renewals, replacement cards and temporary cards
• Count register at sign on and shift end to maintain accurate register funds
• Ensure the register's cleanliness
• Order change, cash increases/loans when needed and make witnessed drops/deposits of excess funds to the vault
• Receive accurate payment for merchandise, make change, process credit and debit charges according to proper departmental procedures for paperwork and the performance of duties
• Follow proper Membership and general safety and security procedures and standards
• Assist in other departments of the warehouse as necessary
• Provide prompt and courteous service to members, employees, and suppliers.

Ability to operate vehicles, equipment or machinery_**- Computer, camera, printer, phone, card printer, copier, credit/debit terminal, hand-held scanner, carts, flatbeds, cash register, cash machine.

• Education/Training: High School Certificate or higher
• Experience/Skills: Costco Membership, customer service, sales or comparable experience and basic maths skills.