Communications Manager

2 weeks ago

Sydney, New South Wales, Australia UNSW Australia Full time

Communications Manager - External

Job no: 525117
Work type: full time
Location: Sydney, NSW
Categories: Marketing / Communications

Employment Type: Full time Duration: Continuing Remuneration: $138k- $146k Location: Kensington, NSW (On-campus role, hybrid working available)

About UNSW Sydney: UNSW isn't like other places you've worked. Yes, we're a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It's the reason we're one of the top 20 universities in the world and a member of Australia's prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you're in the right place.

You'll join the team responsible for connecting the University with core stakeholders including the media, government, donors, alumni, volunteers and the broader community. The Division is made up of collaborative and high performing teams, including Corporate Communications, Government Relations, Development, Centre for Ideas, News & Content, External Engagement and Operations.

Why your role Matters:
 As Communications Manager – External you'll collaborate with a range of professional and academic stakeholders to provide a centralised and trusted advisory service that develops and delivers UNSW's external communication activities.

Supporting the Head of Communications and the Executive Director Strategic Communications, this position works to promote the activities of the University through external channels such as the media, strengthening the UNSW brand while effectively managing issues to ensure the University's reputation is enhanced and appropriately protected.

Reporting to the Head of Communications, the role leads a team of up to four direct reports working to uphold the UNSW's profile as an international leader in research and teaching. Your day-to-day work includes :

Delivering consistent and professional communications that align with UNSW's strategic objectives. Writing, pitching and distributing media releases and stories, organising media events and liaising with media to promote the activities, research and achievements of the University and its academics. Advising senior stakeholders and providing expert direction on the development and delivery of effective communication strategies. Developing and delivering communications plans and briefings regarding issues impacting the University. Advising on brand guidelines, ensuring all published content is of a high quality and aligned to UNSW's voice and strategic interests. Responding to media queries, including requests for expert comment and analysis, building strong working media relationships. Collaborating with relevant teams across the University to effectively manage risk, including but not limited to Security, Estate Management, Risk and the Vice-Chancellor's Office. Enhancing UNSW's communications through considered analysis and review.

Who you are: We're looking for a stand-out communicator with a relevant degree and significant experience in media engagement and corporate communications with:

A proven record of developing successful, creative communications strategies and plans and leading the implementation to deliver enhanced engagement within the Higher Education sector or similar. In-depth understanding of the target audience, with a highly effective writing style and expertise in high-impact messaging to various audiences. Demonstrated experience in distilling complex information into straight forward communications to a diverse group of stakeholders. Excellent written and verbal communication skills and the ability to influence and negotiate with stakeholders to achieve successful outcomes. Demonstrated ability to work in demanding and high-profile situations and issues management. Excellent time management and organisational skills, with the ability to navigate competing deadlines. Proven ability to liaise effectively with all levels of internal and external stakeholders, and exercise creativity and enthusiasm in the development of new initiatives.

For more detailed information on the role & responsibilities, please refer to the position description found on

  • Critical Communications Coordinator

    2 weeks ago

    Sydney Olympic Park, New South Wales, Australia BAI Communications Full time

    Critical Communications Coordinator-(2300005S)DescriptionTEAMWORK thrives hereWHY BAI COMMUNICATIONSAt BAI Communications, we keep Australians, from the cities to the outback, connected, and the significance of what we do is felt by everyone.Our critical communications team actively protect our sites and keep services on air. We work alongside authorities,...

  • Noc Manager

    2 weeks ago

    Sydney, New South Wales, Australia Tata Communications Full time

    Role & Responsibilities Lead NOC verticals and act as a SPOC for all operational and tactical issues Ownership of NOC SLA/KPIs and provide direction to enhance the performance Manage onshore and offshore operation in an integrated way to deliver a seamless customer experience Responsible in Managing teams, conducting appraisals and Performance review for the...

  • Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia Axis Communications Full time

    Job TitleAccount ManagerJob Description: Looking for a new role? Think bigger. Think Axis Are you passionate about creating long term customer relationships? We will support you to flourish in your role in a truly global companyAbout the OpportunityAs our Sydney based Account Manager for NSW, you will seek out and create new business opportunities and...

  • General Manager

    2 weeks ago

    Sydney, New South Wales, Australia Tata Communications Full time

    Sales & BDHaving seen significant growth in the last 12-18 months across our business portfolio we are now on the lookout for people to help us nurture and grow our business opportunities with our Strategic Client. Our staff are our brand ambassadors, and we want to continue the trend of hiring amazing, insightful, kind, and well-connected talent in the...

  • Sales Engineering Manager

    2 weeks ago

    Sydney, New South Wales, Australia Ribbon Communications Full time

    As the Sales Engineering Manager (SEM), you will lead a technical team supporting strategic accounts within the specified region. Responsibilities include driving sales growth, ensuring technical excellence, and fostering team development. This role involves both operational and creative aspects, requiring proficiency in idea generation and cross-functional...

  • Deputy General Manager-service Delivery

    2 weeks ago

    Sydney, New South Wales, Australia Tata Communications Full time

    Job Family Descriptor Oversee and drive back office provisioning of service delivery including onnet feasibility access networks and customer order provisioningEnsure availability of network systems inventory and bandwidth in provisioning on networks Analyze need for capacity augmentation optimization to address capacity crunch in networksManage and monitor...

  • Office manager

    2 weeks ago

    Sydney, New South Wales, Australia Ultimate Edge Communications Full time

    Office managerTaking care of everybody and everything in the office is just your starting point in this pivotal support role.If you're an organised, detail-focused and responsible Office Manager with excellent time management and people skills, then please keep reading. We're looking for a conscientious and hard-working professional able to perform in a...

  • Partnerships Manager

    2 weeks ago

    Sydney, New South Wales, Australia Diversified Communications Australia Full time

    Introduction:About UsMumbrella is a brand of Diversified Communications, a global media and events company that provide market access, education, and information to a range of business communities. We run face-to-face events, digital products, and publications. We pride ourselves on offering unique customer experiences that deliver true business value and a...

  • Client Success Manager

    2 weeks ago

    Sydney, New South Wales, Australia Ultimate Edge Communications Full time

    Traditional and digital media marketing expert with outstanding customer service skillsIf you're an ambitious, adventurous and fearless individual looking for your next BIG THING, then this might be the perfect job opportunity you've been waiting for We're looking for a driven, focused, outgoing and friendly high-performer with a knack for integrating...

  • Order Management Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Eutelsat Communications SA Full time

    Select how often (in days) to receive an alert: Country/Region: Au Connect with Eutelsat ONEWEBEutelsat ONEWEB, part of Eutelsat Group, provides wholesale, seamless, resilient, high-speed connectivity that reaches all areas of the world, even the most remote locations. We work with global enterprise, communities and government to deploy our GEO-LEO...

  • Social Media Executive

    2 weeks ago

    Sydney, New South Wales, Australia WE Communications Full time

    WE Communications is one of the largest communications and integrated marketing agencies in the world. We're independent, all about our people — both our clients and our employees- and we believe in the power of communications to move audiences to positive action. Our campaigns boost adoption, build reputation, and drive real business results.WE has a...

  • Office Administration

    2 weeks ago

    Sydney, New South Wales, Australia C7EVEN Communications Full time

    Join one of Australia's leading regional marketing and communications agencies with a brilliant company culture focused on personal and career development, growth, and fun Fulltime position where you get paid while gaining a qualification Longterm stability with ongoing career developmentC7EVEN is seeking a reliable office administrator to ensure the...

  • Traffic Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Apparent Communications Full time

    Do you thrive on deadlines?Do you have a passion for problem solving?Are you driven by detail?Apparent could be just the ticket.We're a leading full service creative agency based in Redfern working with a number of global brands delivering a wide spectrum of digital projects. As a result, we require a dedicated Traffic Coordinator to join our Google team,...

  • Account Director

    2 weeks ago

    Sydney, New South Wales, Australia Apparent Communications Full time

    We are looking for an Account Director to join our dynamic team to work on the Google account out of the US. We'd be open to a Senior Account Manager ready to step up. As an Account Director, you are a creative and strategic thinker who loves learning everything there is to know about a client's brand, business, and customer. You're a great communicator,...

  • Customer Success Manager

    2 weeks ago

    Sydney, New South Wales, Australia Zoom Video Communications, Inc. Full time

    About the TeamWe are looking for a Customer Success Manager (CSM) to join our amazing team in Australia. Reporting to our Manager, CSM based in Sydney, you will be the main window to strengthen the relationships with customers and ensure the successful deployment of Zoom products and high-quality services. Your efforts will promote customer satisfaction and...

  • Customer Service and Contractor Liaison Officer

    2 weeks ago

    Sydney, New South Wales, Australia Business Development Manager Full time

    Dear Prospective Candidate,We are a nationally recognised company with a strong presence in the letterbox distribution industry, currently seeking a dedicated individual to join our team. This role involves handling customer updates and complaints, as well as communicating with our letterbox walkers about work opportunities.Key Responsibilities: Manage...

  • Manager, Customer Success Anz

    2 weeks ago

    Sydney, New South Wales, Australia Zoom Video Communications, Inc. Full time

    This role is based in Sydney.Responsibilities: Coach & mentor your team of highly motivated diverse set of Customer Success Professionals across the ANZ region to develop customer engagement skills and competencies. The territory span is across Australia and New Zealand. Help manage, recruit, coach, train and develop a growing and energetic team of talented...

  • Sales Engineering Manager

    2 weeks ago

    Sydney, New South Wales, Australia Ribbon Communications Operating Company Full time

    We are hiring a Sales Engineering Leader role focused on driving growth within the North Asia & ANZ territory. This position requires strategic thinking, and a deep understanding of both client needs and Ribbon's business objectives. The ideal candidate will excel in identifying business drivers, developing growth strategies, and collaborating with internal...

  • Digital Performance Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Apparent Communications Full time

    We're looking for a passionate performance media specialist to join our team working across various industries including finance, beauty & technology. The role is to work in collaboration with a high performing team of curious media planners and digital specialists.It's an exciting role, working with clients that want to do the best work and in a supportive...

  • Digital Performance Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Apparent Communications Full time

    We're looking for a passionate performance media specialist to join our team working across various industries including finance, beauty & technology. The role is to work in collaboration with a high performing team of curious media planners and digital specialists. It's an exciting role, working with clients that want to do the best work and in a...